Jessica's Press Releases

Tuesday, March 17, 2020

Merchant Mobile Apps Drive Consumer Adoption and Engagement

Ubiquitous smartphone ownership and mobile commerce growth have driven the mobile app ecosystem to become essential to merchants' success in sustaining relationships with their customers. A new research report from Mercator Advisory Group, Merchant Mobile Apps: Much More Than Payments, provides insight on the current state of merchant mobile apps in the United States, with support from Mercator's survey data on consumer behavior in the U.S.

Read this for more information.:

https://jessicapressreleases.blogspot.com/2018/05/urbane-cafes-latest-grand-opening.html

"Many consumers view their mobile device as lifestyle commerce and use their smartphones as a hub of engagement with merchants across almost all retail vertical markets. Merchant mobile apps with the right set of integrated features add to the customer experience and help increase longer-term purchase activity," commented Raymond Pucci, Director, Merchant Services at Mercator Advisory Group, the author of this report. Click here.

Highlights of this research report include:

Differentiating mobile app features and functions

Primary data showing consumer preferences in mobile app use

Direction of mobile app-based payments

Future opportunities for merchant mobile apps

This report is 19 pages long and has 10 exhibits.

Companies and other organizations mentioned in this report: Amazon, Apple, Burger King, CardFree, Cheesecake Factory, Chipotle, Cumberland Farms, CVS Health, Domino's, Dunkin', ExxonMobil, Federal Reserve Bank, Google, Gulf Oil, Kohl's, McDonald's, PayPal, Pizza Hut, Panera Bread, Samsung, Shell, Starbucks, Subway, Target, Walmart.

Members of Mercator Advisory Group's Merchant Services continuous advisory practice have access to this report as well as the u pcoming research for the year ahead, presentations, analyst access, and other membership benefits.

Read related news here.:

https://jessicapressreleases.blogspot.com/2018/05/pet-perks-may-pay-off-for-employers-new.html

For more information and media inquiries, please call Mercator Advisory Group's main line: 1-781-419-1700, send email to media@mercatoradvisorygroup.com.

For free industry news, opinions, research, company information and more visit us at http://www.PaymentsJournal.com.

About Mercator Advisory Group
Mercator Advisory Group is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com. Click here to read the latest news.

All information are taken from the news source. We do not promise anything nor take any responsibility for anything the news owner claim. We just share the news as is. You can contact news owner directly in the message for more information.

Panviva Publishes eBook: Build a Better Customer Experience—The Future of CX is Now

Whether you are a CX leader, a frontline employee with a passion for doing what is right for the customer, or a customer yourself, Panviva's new eBook—Build a Better Customer Experience—The Future of CX is Now—contains valuable lessons and takeaways for those looking to build a better customer experience in 2020 and beyond.

The book — part of Panviva's CX Influencer Series — gathers insights from 12 leading influencers and innovators in the customer experience (CX) field. Each contributing author has shared his or her tried and true secrets for building that rare combination of happy agents and loyal customers that organizations strive to champion.

The following authors contributed articles:

●    Roy Atkinson: Don't mistake customer experience design for customer experience
●    Jeanne Bliss: Leadership bravery: Earn your legacy by bravely choosing how you will, and will not, grow
●    Megan Burns: Three ways to fine-tune your customer experience program in 2020
●    Shep Hyken: How to disrupt your competition
●    Luke Jamieson: What's the buzz?
●    Diane Magers: Link true financial value to experience management
●    Blake Morgan: The three best practices behind every customer experience strategy
●    Greg Ortbach: CX: From buzz word to buzz kill? Finding opportunities within the threats
●    Steve Pappas: Understanding the customer 'choice brain' and CX
●    Kathleen Peterson: The willingness of healthcare institutional leaders to characterize patients as "customers"
●    Dr. Catriona Wallace: AI and ethics in the augmented age of customer experience
●    Jeremy Watkin: A blueprint for getting and keeping customers

As customer experience influencer Stephen Pappas states, "Give your customers a seat at the table, keep your customer in mind at each step, and ensure your employees look at everything through the lens of the customer," and this theme resonates throughout the articles in this collection. Read this here.

As part of Panviva's CX Influencer Series, an entire episode of Steve Pappas' new podcast The Science of CX will be dedicated to the eBook and authors will be invited on the podcast in April and May. Be sure to subscribe to the Podcast here.

Download your FREE copy of our e-book Building a Better Customer Experience—The Future of CX is Now!

Growga Goes 100% Virtual To Offer Kids Yoga and Mindfulness for Families Stuck at Home

Growga, a kids yoga and mindfulness startup, has pivoted its expansive and growing in person classes to focusing completely on delivering online content designed for parents and caregivers struggling to find activities for their children and introduce calm to the unprecedented stress associated with the Coronavirus pandemic.

Starting Monday, parents and caregivers are invited to participate in Growga in the following ways:

"We want to be a resource for not only the communities in which we currently serve, but for parents and children across the US and around the globe who need engaging, meaningful content for kids and families to do together at home. Our curriculum introduces tools to help everyone cope with anxiety, which is needed now more than ever," says Emily Behr, founder and CEO, Growga. "A Growga class is meant as an integrative method to support the whole child. Not only are we giving them ways to cope with stress but we're also helping them get their sillies out and be creative."

Once the pandemic subsides, Growga plans to incorporate virtual content into its robust live, in-person schedule that includes more than 50 partners and 150 classes per month across North Carolina and South Carolina taught by more than 70 teachers.

Since its founding, Growga has looked to upend the traditional yoga model. Growga's un-studio approach to delivering yoga directly to consumers via institutional, cross-vertical partners has resonated strongly and propelled Growga from an idea to a fast-growing startup.

Rather than invite customers to a pristine space in an expensive mixed-use development and charge a high admission fee to offset those costs, Growga has intentionally broken down those walls in order to ensure all who seek its curriculum have access.

In practice, this means partnerships with fitness chains, schools, churches, camps, real estate groups, large scale events and many others who want the benefit of these services without their own overhead of recruiting and retaining instructors. Read news here.

The pivot to online classes is a continuation of their disruptive model.
For more information or to sign-up for Growga classes, please visit http://www.mygrowga.com.

Zappix Visual IVR Helps Contact Centers During COVID-19 Outbreak

To eliminate potential disruptions during the coronavirus outbreak currently upending offices and contact centers around the world, the leading Visual IVR provider has begun distributing its solutions at a reduced cost to help businesses operate smoothly during the crisis.

The leading Visual IVR and On-Demand Customer Self-Service solutions have been made available at minimal costs to all businesses, with even more aggressive pricing available for healthcare-related companies.

"The COVID-19 outbreak is impacting companies around the globe and we see it as our duty to help out as much as possible," said Yossi Abraham, Zappix president. "As contact centers work to handle increased calls and decreased manpower during this crisis, our automated self-service solutions can be the lifeline that healthcare companies, BPOs, and other businesses need to keep operating in the despite Coronavirus."

Any businesses looking for help alleviating the pressure of COVID-19 are encouraged to try the Zappix solution themselves:

With a containment rate of over 80%, Zappix self-service solutions handle spikes in call volume while letting agents focus on the complex calls where their skills and human empathy are especially needed. Read this for more information.

Zappix solutions launch in under 4 weeks thanks to flexible Zappix Studio and agnostic integration capabilities. The only change necessary for new customers' telephony systems is the addition of a single voice prompt with a call forwarded to the Zappix system. Read all the latest news.

Companies interested in exploring Visual IVR further are encouraged to reach out to the Zappix team with any questions or a timetable for launch.

About Zappix

Zappix delivers On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.

The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue-generating use-cases.

Click here.:

https://jessicapressreleases.blogspot.com/2018/04/pixel-film-studios-unveils-pro3rd.html

To learn more about Zappix, go to http://www.zappix.com

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The CSI Companies Launches Redesigned Website

National staffing service provider The CSI Companies is proud to announce the launch of its redesigned website at thecsicompanies.com. The new site aims to enhance the candidate and client experience through a number of upgraded features and functionalities.

Having grown into a full-service staffing agency with five offices nationwide since it opened in 1994, CSI sought out to create a new website that draws attention to its diverse suite of services. Designed with the user in mind, the new site is powerfully streamlined with distinct pages for each of CSI's four specialty divisions: CSI Financial, CSI Healthcare IT, CSI Professional, and CSI Tech.

"As we celebrate our 25th year in business, we're proud to welcome a website as bold, dynamic, and engaged as we are at CSI," said Chris Flakus, Chief Operating Officer of The CSI Companies. "Our new website is now an even better resource for candidates and clients looking to make well-informed decisions about their career and staffing needs."

More info here.:

https://jessicapressreleases.blogspot.com/2018/05/toysrus-liquidation-and-early-easter.html

CSI's capabilities are outlined by unique Areas of Expertise pages, illustrating the depth of specialty staffing services the team can provide. Users can expect improved functionality on both mobile and desktop, from an easier-to-navigate interface to a more intuitive job portal, giving job seekers easier access to available job opportunities.

For more information on The CSI Companies and to experience its redesigned website, visit thecsicompanies.com. Read this for more information.

About The CSI Companies
Headquartered in Jacksonville, Fla., The CSI Companies provides national staffing solutions by placing top talent in the technology, financial, accounting, healthcare, and other professional industries across the country. In 2010, The CSI Companies became a part of Recruit Global Staffing, active in Asia, Europe, North America and Oceania. Recruit Global Staffing is a leading global HR service provider, and part of Recruit Holdings Co., Ltd. To learn more about The CSI Companies, visit thecsicompanies.com.

Grave Warning About Social Media Use Following The Arrest Of Organized Miami Burglary Ring

Reports from Police and the State Attorney state that the 10-strong gang used sophisticated surveillance techniques to target their victims, including monitoring posts on social media. Security experts, Fast Guard Service, consider the steps businesses and individuals should take to keep their premises and property safe.

Read this for more information.:

https://jessicapressreleases.blogspot.com/2018/05/mothers-day-comes-with-triple-bonus-for.html

The recent reports that Miami Police have arrested a burglary ring that's allegedly responsible for thefts amounting to millions of dollars highlights the ease in which thieves access and compile information on potential victims. Goods exceeding six figures in value were stolen from celebrity supplier, Eric the Jeweler, during the Super Bowl weekend, with five others having been carried out by the gang and more in the planning stage. Click here.

The arrest followed intense police investigations

The eventual apprehension of the gang of 10 stemmed from a bust of five marijuana grow houses and was part of a larger investigation known as Operation Growing Pains. Following an anonymous tipoff, the ring leader, Xandi Garcia, his girlfriend, mother, and seven other gang members were arrested on Tuesday 18 February. It's reported that Garcia was found with one of the pieces stolen from Eric the Jeweler in his possession.

In a statement made by Miami-Dade State Attorney, Katherine Fernandez Rundle, the gang, "Would stalk and surveil their planned victims before committing the burglaries." They used social media and technical equipment to stalk their prey, one of which was planned to target New York Yankees pitcher, Aroldis Chapman.

The rise of social media and technology in organized crime

Gangs such as this are increasingly turning to technology to gather information on potential marks. Posting images and comments on social media might seem like an innocent pastime but is an easy way for criminals to hone in on businesses and individuals who have high-value goods. In addition, information regarding whereabouts and habitual movements are also valuable for thieves in their planning of a robbery.

The Miami jewelry gang took advantage of GPS trackers, which they placed underneath their victims' cars. They then monitored their movements for weeks prior to the theft, allowing them to pounce at a time that presented the least risk of being interrupted. With such equipment easily available to purchase, it allows wrongdoers to carry out surveillance on their victims in the manner of a highly-skilled police investigation team.

High-value businesses and individuals should take a strategic approach towards security

Security experts, Fast Guard Service, advise everyone to consider how their habits could determine how easily they might be targeted, and take steps to prevent this happening. The use of social media is now deeply embedded in society, something that has both positive and negative connotations.

Click here to read the latest news.:

https://jessicapressreleases.blogspot.com/2018/05/keywordfirst-rebrands-as-true.html

For individuals, the advice is to tone down images and comments that constantly show others you have multiple items of high value. It's also vital not post information showing habitual movements, or when a property might be left empty.

Businesses have a slightly more complex relationship with social media, needing to use the outlet as an advertising medium but not in a way that might make them easy targets. Online and technical awareness is a vital component of any robust security and should be considered as important as that of physical security elements. Staff training and ongoing refreshers as to online behaviors are crucial, as is the strategic use of apparatus such as CCTV, surveillance monitoring, security guards, and access control systems as deemed appropriate.

The arrest of this highly organized gang showcases the importance of both business and individual security, and the importance of how everyday actions could be being monitored by those who want to take advantage. Fast Guard Service experts highly recommend that every business and those of a high net worth undertake regular overhauls of the security they have in place, as well as continuing revisions into personal online habits.

To find out more visit https://fastguardservice.com

Original Source:
https://wsvn.com/news/local/10-arrested-after-police-break-up-organized-burglary-ring-in-miami/?fbclid=IwAR3jSk2LdtV2NS6X0oH1uPERsPwsoDThQMZkHaZuYGV_Y_KZ8lBkq6N9MUI

LogMeOnce Eases the Stress of Remote Workers and Students Sent Home Because of Coronavirus (COVID-19) with Free Version of Password Manager

LogMeOnce, the distinctive market leader in passwordless authentication, announced today a special offer for students and workers affected by schools, universities and employers changing the way they operate in response to the fallout caused by the new coronavirus (COVID-19) outbreak. As more students and employees do their work remotely, the LogMeOnce Password Manager Professional Edition will be available free of charge for the next 60 days.

As many schools and employers are mandating remote access to minimize the coronavirus from spreading in their communities, secure authentication and login from any location or device is a paramount concern for employees, schools, and students. LogMeOnce encourages everyone to be more vigilant with their security and use strong passwords at all times.

Read news here.:

https://jessicapressreleases.blogspot.com/2018/05/1-800-petmeds-announces-return-of.html

LogMeOnce has just expanded the capabilities of the Professional and free Premium editions in all countries where it is available. The company will also be helping customers meet their rapidly changing needs as they enable a much larger number of remote workers by expanding their usage at no additional cost.

In the past week, government official and representatives continue to announce new plans to contain the coronavirus outbreak. Similarly, numerous employers are telling employees to work remotely from home. Colleges that have canceled in-person classes include Harvard University, Columbia University, University of California, Berkeley, and the University of Washington. It is estimated that more than a half a million students are affected by these closures.

"Slowing down the spread of coronavirus is a priority and so should be protecting your identity and improving your online security," says Kevin Shahbazi, CEO of LogMeOnce. "Our goal is to protect consumers, students, professionals, employers, and enable everyone to securely conduct their tasks and business, and have fewer worries to protect their passwords, identity, documents and photos."

The free version is available at https://www.logmeonce.com/Easing-Coronavirus-Stress-Free-60-Day-Offer.

LogMeOnce offers a collection of patented and patent-pending security applications designed to help consumers and businesses protect their identity, good name, brand, and credibility. This innovative bundle includes patented LogMeOnce Password manager, LogMeOnce Mugshot and patent-pending Password SHOCK©. LogMeOnce offers the distinct advantage of developing patented products focused on protection BEFORE a cyberattack happens, rather than providing an after-the-fact insurance remedy. For more information, visit LogMeOnce.com.

About patented LogMeOnce Mugshot: This powerful security barrier filters access requests so that authorized logins get through but unauthorized attempts will not. Unique compared to other password managers, LogMeOnce Mugshot not only prevents hackers from accessing your accounts, it collects hacker's metadata and helps you catch them in the act. When an intruder tries to log in to your account and makes an unauthorized password attempt, LogMeOnce Mugshot takes the hacker's photo and collects pertinent information, such as the person's IP address, GPS location and time stamp.

About patent-pending LogMeOnce Password SHOCK©: In the constant war against cyberattacks, this innovative security application adds a new security layer, by automatically alerting users about a possible hacking attempt while sending a warning to the attacker's device to back off. If the wannabe intruder ignores the warning and makes another attempt, automated SHOCKs are dispatched to the hacker's device. Hackers that get SHOCKed face the unpleasantness of a loud siren, obnoxious music, a vibrating device, or shaken display until they quit.

About LogMeOnce:
Founded in 2010, the award-winning LogMeOnce confidently helps consumers and businesses protect their passwords, identity, and data. LogMeOnce rose to popularity with its feature-rich password management platform, and then with its patented PhotoLogin technology that gave users the choice of logging in with a password-less selfie. As serial entrepreneurs, the LogMeOnce management team has founded and scaled up to global brand status multiple startups, with successful exits and acquisitions, such as the acquisition by security industry leaders McAfee and Intel Corp. in 2010.

LogMeOnce is headquartered in Washington, D.C., and serves the global market with an additional location in Barcelona, Spain. LogMeOnce markets and sells its solutions worldwide directly and through a variety of partners. For information about LogMeOnce, SDK, OEM licensing, and reseller partnership opportunities, please visit http://www.LogMeOnce.com, call (800) 935-4619, fax (866) 732-0324, email sales@LogMeOnce.com or Media@LogMeOnce.com. All other company, product, service names and trademarks used in this press release or LogMeOnce website are for identification purposes only, and are property of their respective owners. Use of these names, trademarks and brands does not imply endorsement.
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Media Contact:
Kevin Shahbazi
LogMeOnce
(800) 935-4619
Media@LogMeOnce.com Read all the latest news.