Wednesday, February 19, 2020

Commerce Canal Partners With Leading Amazon Dashboard Analytics Platform Sellerboard

Commerce Canal, a premier New York eCommerce agency has announced the implementation of a partnership with Sellerboard. The agreement provides Commerce Canal the ability to use Sellerboard for accurate profit analytics to the nearly 150 Seller Central and Vendor Central accounts within Commerce Canal's Amazon portfolio. Sellerboard's dynamic dashboard outlining line level detail on Amazon fees, advertising spend and return costs combined with Commerce Canal's expertise provides the industry's only end to end eCommerce agency offering.

Ryan Craver, the CEO of Commerce Canal states that "Understanding the true profitability of an eCommerce business can be quite complex. Sellerboard has quickly become one of our most used tools to drill down on real-time profitability as well as quickly identify products gaining momentum. This partnership adds another highly valuable tool in the extremely competitive marketplace space."

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Vladi Gordon, the Founder at Sellerboard says, "We are extremely proud that Commerce Canal chose our financial analytics solution for their offering. Together with the professional and innovative team at Commerce Canal, we were able to quickly integrate our software into their infrastructure. We are thrilled to be part of the Commerce Canal ecosystem."

The partnership has rolled out worldwide for select Commerce Canal clients. To better understand if you can take part in this innovative program with Commerce Canal and Sellerboard, please reach out to Commerce Canal directly via http://www.commercecanal.com and help@commercecanal.com.

ABOUT COMMERCE CANAL:

Commerce Canal is a New York City-based agency providing retail, distribution, licensing and ecommerce services for over 50 brands (LEGO Wear, NFL, NBA, MLB, NCAA, New Balance, Hanes) across the world. Distribution includes Amazon, Costco, Kohl's, Macy's, Nordstrom, Zappos and many others. Our mission is to showcase, protect and enhance our clients' products whether in brick and mortar stores or online. Our technology analytics suite includes price, feedback, returns and review management tools to prosper in today's rapidly evolving retail industry. For questions regarding this release or company specifics, please contact us via help@commercecanal.com.

ABOUT SELLERBOARD:

Sellerboard is a financial analytics software for Amazon sellers focusing on the accuracy of the data, level of detail of the data. Amazon sellers and agencies use Sellerboard to obtain a real time view on their P&L situation, drill down into any fee or product and visualize actionable analytics to make daily decisions. In addition to the profit analytics, Sellerboard includes other powerful tools to manage Amazon businesses: inventory manager with restock alerts, email follow-up campaigns, reimbursement finder for lost or damaged inventory and PPC optimization tools. Pricing starts at $19 per month, free 1 month trial by visiting https://sellerboard.com

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Pace Harmon Managing Director Andy Sealock Presents at IAOP OWS2.0 on “Outsourcery: Are Good Outcomes a Result of Magic or Strategy?”

Pace Harmon, a leading business transformation and outsourcing advisory firm serving prominent U.S. Enterprises, today announced that Managing Director Andy Sealock co-presented at the International Association of Outsourcing Professionals (IAOP) OWS2.0 conference held this week in Orlando, Fla. Speaking on the topic of "Outsourcery: Are Good Outcomes a Result of Magic or Strategy?," Sealock co-presented with FD Giambattista, Bank of the West's Vice President of Right Shoring Strategy and Operations.

"With hundreds of billions of dollars spent on IT and business process outsourcing globally and anywhere from 25% to 50% of those transactions either falling materially short of expectations or being viewed as outright failures, it is critical for enterprises to focus on core elements that reliably drive transformational outcomes," said Sealock. "Without these core tenets in place, not only are companies losing money on unsuccessful deals, but they also take a hit on lost revenue and margins when the outsourced IT or BPO function fails to enable the business to deliver on its goals. Getting it right the first time requires a sound strategy, effective planning and metrics, as well as a smooth execution that results in a predictable steady-state environment."

During the session, Sealock and Giambattista discussed key best practices for driving intended, sustainable results through IT and business process outsourcing engagements. They offered proven advice regarding what functions to keep inhouse versus what to outsource, how to redefine processes to deliver value-added outcomes for the business, and how to avoid both strategic and tactical errors that can undermine the deal.

Pace Harmon's clients include Fortune 500 and select high growth middle-market companies across healthcare, CPG, Telecommunications, Life Sciences, Financial Services, Manufacturing, Technology, Energy and Retail industries. For more information, please visit paceharmon.com.

About Pace Harmon
Pace Harmon is an employee-owned business transformation and outsourcing advisory services firm providing guidance on complex transactions, process and operational optimization, and provider governance. Founded in 2003 and headquartered in Vienna, Va. With offices in Chicago and San Francisco, Pace Harmon provides pragmatic and insightful advice that helps its client base of Fortune 500 and other large enterprises optimize performance, productivity and cost. For more information, please visit http://www.paceharmon.com.

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Surfly Now Available for NICE inContact CXone for In-Person, Co-browsing Experiences Online

Surfly, the market standard for co-browsing technology, announced that its integration with NICE inContact CXone is now available on CXexchange. With this integration users can instantly make use of Surfly's universal co-browsing technology to upgrade existing CXone channels, such as Phone, Chat, or Email to an in-person experience online. With co-browsing, contact center agents can deliver a personalized experience to meet customer needs faster and to deliver world-class customer experiences to improve NPS and conversion rates.

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"We're excited to be part of the NICE inContact CXone platform, which has been named a leader by Gartner Magic Quadrant for five consecutive years. We are thrilled that we can now enable thousands of contact center agents to raise the bar in customer service and exceed customer expectations," said Nicholas Piël, CEO of Surfly.

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Surfly's universal co-browsing is a unique solution that allows an agent to join a customer interaction no matter where they are in their journey. With the integration of Surfly, organizations looking to enhance customer service interactions can now do so by assisting and guiding customers throughout their entire journey: across channels, systems and departments.

In a recent project, a Finnish company went live with a Surfly pilot in just under two hours, demonstrating an incredible 400% improvement in conversion rates, more engaged agents and a significant uplift in customer satisfaction and NPS.

"NICE inContact CXone empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. We welcome Surfly to CXexchange marketplace to provide customers using CXone with in-person experiences online. Contact center agents using co-browsing are able to better understand and solve customer problems quickly," said Paul Jarman, CEO of NICE inContact. Read this for more information.

Surfly will be a sponsor at the 2020 Enterprise Connect in Orlando between March 30th and April 2nd. Please feel free to drop by the Surfly booth #2426 for a live demonstration and speak with the team. To learn more about the Surfly CXone Integration, click here:

About NICE inContact
NICE inContact is the cloud contact center software leader with the world's #1 cloud customer experience platform. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact's solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact's DEVone developer program is an extensive partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone. NICE inContact is recognized as a market leader by the leading industry analyst firms. http://www.niceincontact.com Read related news here.

About Surfly
Surfly is the global market leader for co-browsing technology, powering in-person online experiences for more than 100,000 users and over 2 million sessions per year. Leading organizations use Surfly to upgrade existing Phone, Chat and Email channels with in-person online co-browsing experiences, resulting in greater customer satisfaction that exceeds expectations. Following an easy setup, organizations can humanize existing interactions across all channels, systems, and departments. For more information, please visit http://www.surfly.com, follow us on Linkedin or Twitter.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: http://www.nice.com/nice-trademarks

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Data Quality Provider Service Objects Announces It Has Processed Four Billion Transactions

Service Objects, the leading provider of real-time contact validation solutions, has reached a major milestone in the company's history by processing its four billionth transaction.

This milestone reinforces Service Objects' role as the industry expert in contact data validation, with services that now include global address and email validation, phone validation and more. The company now serves over 2,800 customers, including major firms such as Amazon, Best Buy, Microsoft, Verizon and Mastercard.

"You might be wondering what data science has to do with waste. We've found that by examining transaction data through the lens of fraud prevention, data patterns can show evidence of malicious behavior like bogus registrations or organized theft," said Geoff Grow, Chief Executive Officer at Service Objects. "Our system relies on complex datasets. With every transaction we run, our system gets better at weeding out bogus addresses and fraudulent information for our customers."

Processing over four billion transactions reinforces Service Objects' commitment to conservation, one of the company's founding principles when it was first established in 2001 to reduce waste caused by bad data. Since the company's founding, its data quality efforts, making sure addresses are accurate and deliverable for its customers, have resulted in saving over 2 million trees and 125,000 tons of paper. Be alert to read related news.

"Our 4 billion milestone reflects the strong growth in the usage of Service Objects services over the past year, as well as the increasing role validated data now plays in marketing, fraud prevention, regulatory compliance, customer service and many other areas," said Mr. Grow.

Service Objects' record-breaking transaction volume and rapid customer growth were achieved by their commitment to service quality and corporate culture that have been a cornerstone of the company, including 24/7/365 support, guaranteed 99.999% uptime, unparalleled technical expertise and more.

To learn more about any of our global contact validation services, please contact us.

About Service Objects
Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email, and device. Using Service Objects' global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process transactions in a more efficient manner. Service Objects has validated over 4 billion transactions, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects' real-time web services, contact sales@serviceobjects.com.

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Trumid Announces Strategic Partnership with Barclays to Advance Corporate Bond Market Structure

Trumid Financial, the New York-based financial technology company and electronic trading platform for corporate bonds, today announced a strategic partnership with Barclays. Barclays will join Trumid's Trading Advisory Committee to collaborate on trading and workflow protocols and future product development. More info here.

Trumid's new Attributed Trading protocol, released in 2019, facilitates direct connectivity between dealers and their clients. Attributed Trading allows for liquidity distribution, bilateral negotiation and trade execution, providing pre-trade transparency and valuable data capture. Recent enhancements to this workflow have focused on tools for dealer salespeople, creating operating efficiencies and visibility into trade negotiations and historical counterparty activity. Trumid has worked closely with Barclays and its other strategic partners on this new sales-centric functionality.

"Using technology to maximize productivity and enrich our clients' engagement with Barclays is our top priority," said Drew Mogavero, Co-Head of US Credit Trading. "We are committed to delivering high-quality data, actionable liquidity and insightful market research to our clients in the most efficient way possible."

"We are supportive of the continued growth and expansion of electronification in credit. We believe innovation, competition and diversification of protocols are necessary for a healthy electronic market and are critical to the further evolution of credit trading," added Justin Lada, Global Head of Electronic Strategy for Credit Trading.

Trumid's trading platform aims to bring efficiency to credit trading through data, technology, and intuitively designed products. "User collaboration is at the core of our product and technology development process," said Mike Sobel, President of Trumid. "We're thrilled to add Barclays to our Trading Advisory Committee." Trumid's user network now includes nearly 475 institutions, whose activity drove a 325% increase in trading volumes from January 2019 to January 2020. Read related news now.

About Trumid
Trumid is a financial technology company bringing efficiency to credit trading through data, technology and innovative products. Trumid Market Center, the company's electronic trading platform, provides corporate bond market professionals with direct access to liquidity and market intelligence. Trumid's products leverage the network effect and data science to empower all credit market participants to make more informed decisions. Learn more at: http://www.trumid.com Click here to read the latest news.

Information included in this message does not constitute a trade confirmation or an offer or solicitation of an offer to buy/sell securities or any other products. There is no intention to offer products and services in countries or jurisdictions where such an offer would be unlawful under the relevant domestic law.

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Tuesday, February 18, 2020

Inovi Fertility Launches State-of-the-Art Fertility Lab in Central Houston Location

Inovi Fertility & Genetics Institute, a new boutique fertility clinic located in the heart of Houston, TX, will be launching a state-of-the-art laboratory in February as part of its advanced in vitro fertilization (IVF) and andrology treatment services.

"We are excited to provide the thriving, fast-growing community of Houston with the convenience and unparalleled value of an ultra-modern, on-site fertility laboratory," said Dr. Stephan Krotz, founder of Inovi. "Our clients will benefit from being able to receive both comprehensive care and innovative lab services all under one roof."

The Inovi Fertility & Genetics Institute, which has been open and actively seeing patients since last fall, has already distinguished itself by taking an integrative approach towards assisted reproductive techniques (ART). They provide both basic and advanced fertility care, fertility preservation treatments, and third-party reproduction services, including egg donation and surrogacy.

As a boutique clinic, Inovi also offers a full suite of complementary services, such as fertility yoga sessions, as well as access to an extensive reservoir of information and resources. "Our goal is not only to provide our patients with high-quality, advanced care but also to offer them a personalized concierge experience that will support them emotionally during their fertility journey," Dr. Krotz stated.

Currently, many fertility clinics in the Houston area outsource their laboratory services to medical centers and satellite offices, forcing patients to spend significant time traveling to multiple locations. Not only will Inovi's integrated laboratory provide a solution to that problem, but their central location makes them easily accessible for the entire Greater Houston metropolitan region.

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Built and equipped with the latest cutting-edge technologies, the Inovi laboratories will offer a vast array of diagnostic services and procedures, including:

Internationally recognized as a progressive reproductive health and fertility expert, Dr. Krotz has a notable history of using advanced technologies and methods to treat infertility. In 2009, he created the first artificial human ovary while at Brown University – a medical achievement that was designated by Time Magazine as one of the "Top 10 Medical Breakthroughs of 2010." Dr. Krotz, with his experience and ability as an innovator in Reproductive Medicine, and his team are focused on bringing the patient experience to a new level and advancing the delivery of fertility care in Houston and beyond.

Prospective patients in the Greater Houston metropolitan area can start their fertility journey today and take advantage of Inovi's state-of-the-art boutique facility by setting up an appointment. For more information, visit http://www.inovifertility.com or contact the clinic at (713) 401-9000.

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Digital Storytellers GillespieHall Public Relations Win Five 2020 International AVA Digital Awards

Delaware-based Public Relations firm GillespieHall has won five 2020 AVA Digital Awards, three of them gold, for their innovative PR campaigns. AVA Digital Awards is an international competition that recognizes outstanding work by creative professionals involved in the concept, direction, design, and production of media that is part of the evolution of digital communication.

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GillespieHall was recognized in five categories:

"We are always looking for innovative ways to keep our clients relevant," says Bridget Paverd, GillespieHall founding partner. "Being heard in this deafening digital culture is a challenge; at GillespieHall we work collaboratively, enhancing each other's creative role by providing additional context and vision. That collaboration adds a richness to our campaigns rarely seen in other PR firms."

The AVA Digital Award was designed to pay tribute to the magnificent evolution of the audio-visual and web industries. Judges are industry professionals who look for companies whose talent exceeds a high standard of excellence and whose work serves as a benchmark for the industry. This year there were over 2,500 entries from throughout the United States, Canada, and 23 other countries.

"Online storytelling is a discipline and an art," said GillespieHall Vice President of Operations, Behaviorist Clara Mattucci. "A typical Internet user has only a few seconds to scan information. As digital marketers we must quickly connect with audiences, engage them in the story, and entice them to take meaningful action."

GillespieHall is a public relations firm based in Hockessin, Delaware. The firm is recognized for targeted storytelling, behavior changing media initiatives, crisis management, brand rejuvenation, and integrated digital communication.

AVA Digital Awards is administered and judged by the Association of Marketing and Communication Professionals (AMCP). The international organization consists of several thousand production.

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