Jessica's Press Releases

Tuesday, July 9, 2019

Creative Virtual and KMS Lighthouse Announce Joint Venture to Significantly Enhance Customer Service and Knowledge Management

Creative Virtual, a world leader in customer and employee engagement, and KMS Lighthouse, a leading provider of next-generation knowledge management, are integrating their solutions to help organisations improve customer service, call resolution and knowledge management.

Integrating Creative Virtual V-Person™ natural language chatbots and virtual agents and KMS Lighthouse intelligent knowledge management system will create the most powerful customer experience (CX) solution available today. The V-Person chatbot engages users in natural language conversation while sharing content from Lighthouse within the conversational interface. As a result, enterprises will now be able to provide agents and customers with correct information every time.

Chris Ezekiel, Creative Virtual Founder & CEO, described the integration as "a powerful combination which drastically improves the customer service and knowledge management pain points of a company."

By integrating the V-Person chatbot with the Lighthouse platform, companies are able to offer 24/7 access to smart self-help online and provide an efficient, easy-to-use tool for agents and other team members while keeping the information consistent and accurate between all entities.

Sagi Eliyahu, CEO of KMS Lighthouse, says "bringing the expertise and best practices knowhow from our experienced teams together with our innovative technology will undoubtably help organisations save time and money and increase customer satisfaction."

Learn more about this powerful combination of CX platforms by downloading the integration overview or requesting a live demo.

About Creative Virtual

Creative Virtual, winner of Frost & Sullivan's 2019 AI-Enhanced Customer Self-Service Leadership Award and the Queen's Awards for Enterprise: Innovation 2017, is a world leader in self-service solutions that enable anywhere, anytime customer engagement between brands and their customers. Leading global organisations including Lloyds Banking Group, BT, HSBC, Chase and InterContinental Hotels Group rely on our award-winning V-Person technology to improve their customer support experience, increase sales, reduce costs and build brand loyalty. Click here to read the latest news.

About KMS Lighthouse

KMS Lighthouse is a leading provider of the next-generation knowledge management solution Lighthouse. Lighthouse enhances every engagement by empowering customers and agents with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. Lighthouse's powerful patented search functionality dramatically improves engagements across all service and sales channels, including easy integration to enhance existing and future self-service channels.

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Lehigh Hanson Selects Austin-Based Trelar to Pilot Truck Fleet Management

Trelar Logistics, Inc. today announced that Lehigh Hanson, Inc., one of the nation's largest producers of aggregates, selected Trelar Logistics, Inc. For a pilot program to help modernize the company's aggregates delivery capacity, booking and scheduling of trucks. The pilot will include Lehigh Hanson's truck partners.

Trelar is a vocational trucking marketplace that connects dump truck owners directly to producers and contractors via a state of the art application, therefore increasing transparency and reducing delays. In addition to the efficient booking process, Trelar also provides users tracking, real-time data and automated payments.

"The decision to pilot Trelar's technology is a key milestone in our digital transformation," said Phillip Holland, Vice President of Sales & Marketing for Lehigh Hanson. "We are enthused and very optimistic about Trelar's scalable, cloud-based solution, as well as their vision of how digitalization is and can be applied in the construction materials industry. Using Trelar's platform, our carriers will be able to schedule their deliveries and availability, as well as improve their cash-flow. All of this is designed to help drivers better manage their business." Read latest news here.

Implementing the Trelar platform into the business model and streamlining the day to day booking and scheduling processes will reduce costs for Lehigh Hanson and increase proximity to its customers and partners. Trelar will begin the pilot for Lehigh Hanson in July with initial installations across three markets: Seattle, Washington; Phoenix, Arizona; and Central California.

"We believe we are at an exciting turning point in the industrial era. Trelar is honored to be playing a role in the construction industry's shift toward increased digitization that will lead to efficiency gains, improved customer engagement and competitiveness," said Gary Clarke, Founder and CEO of Trelar. "Trelar is going to help lead that transformation with clients like Lehigh Hanson and our other flagship clients."

About Lehigh Hanson
Based in Irving, Texas, Lehigh Hanson, Inc. and its affiliated companies are part of
HeidelbergCement, one of the largest building materials manufacturers worldwide.
HeidelbergCement is the global market leader in aggregates with leading positions in cement,
concrete, and other downstream activities. Visit http://www.lehighhanson.com for more information.

Read here.:

https://jessicapressreleases.blogspot.com/2018/05/netnumber-expands-number-portability.html

About Trelar Logistics, Inc.
Founded in 2018 and based in Austin, Texas, Trelar Logistics, Inc. Offers an online marketplace and SaaS workflow solution for the construction logistics industry. Contractors and materials producers are able to connect with drivers through a mobile app where loads are posted, accepted, and tracked daily. Visit https://www.trelar.com for more information.

Texas Fertility Specialists Erika Munch, MD, and Susan Hudson, MD, Join Ovation Fertility

Ovation® Fertility is pleased to announce that it has welcomed two new physician shareholders, both affiliated with the renowned Texas Fertility Center: Susan Hudson, MD, and Erika Munch, MD. These two well-respected reproductive endocrinologists provide fertility care for both women and men from across the South Texas region. The investments of Drs. Munch and Hudson bring Ovation to a total of 24 physician partners, all coming together with reproductive medicine's top scientists to deliver some of the most advanced, cost-effective fertility treatment available anywhere in the world.

Continue reading.:

https://jessicapressreleases.blogspot.com/2018/05/the-best-brain-toys-media-for-teachers.html

"We are delighted that so many brilliant physicians have discovered the value of partnering with Ovation and are committing their support to our innovative fertility services company," says Nate Snyder, Ovation's chief executive officer. "Texas Fertility Center and its partner physicians have been longstanding allies to Ovation, and we are thrilled to welcome two more of TFC's rising stars into the Ovation Fertility family."

Based in New Braunfels, Texas, Dr. Hudson is a board certified reproductive endocrinologist as well as a former IVF patient with a uniquely compassionate perspective on fertility care. She earned both her Bachelor of Science and medical degree at Texas A&M University, then went on to Scott & White in Temple, Texas, where she completed a residency in obstetrics and gynecology before moving on to a fellowship in reproductive endocrinology and infertility at Minnesota's world-renowned Mayo Clinic.

Dr. Munch is a San Antonio-based fertility specialist who is also board certified in reproductive endocrinology and infertility. She earned her undergraduate degree from Southwestern University, her medical degree at Baylor College of Medicine, and a certificate from the University of Texas School of Public Health. At Baylor College of Medicine, she completed a residency in obstetrics and gynecology, then continued her education in fertility care at the University of Iowa Hospitals and Clinics, where she completed a three-year fellowship in reproductive endocrinology and infertility. Click here to read the latest news.

Drs. Munch and Hudson use the Ovation Fertility San Antonio IVF laboratory for scientific support of all IVF procedures, including embryology and andrology services. Dr. Hudson also serves as the laboratory director of the Ovation Fertility New Braunfels satellite andrology lab.

About Ovation Fertility

Ovation® Fertility is a national network of reproductive endocrinologists and scientific thought leaders focused on reducing the cost of having a family through more efficient and effective fertility care. Ovation's IVF and genetics laboratories and affiliated practices work collaboratively to raise the bar for IVF treatment, with state-of-the-art, evidence-based fertility services that give hopeful parents the best chance for a successful pregnancy. Physicians partner with Ovation to offer their patients advanced preimplantation genetic testing. Ovation also provides donor eggs that come with a Euploid Embryo Guarantee®, as well as secure frozen egg, embryo and sperm long-term storage; consultative services to help IVF laboratories improve quality and performance; and fertility preservation programs that enable more women to freeze their eggs and build future families. Learn more about Ovation's vision of a world without infertility at http://www.OvationFertility.com.

Brenntag Specialties Announces New Distribution Agreement with Yipin USA

Yipin USA's Iron Oxides are synthetic, inorganic, and non-hazardous pigments which produces true and natural colors. The iron oxides are resistant to moisture and decrease the likelihood of bleeding or smearing. These pigments can be used in applications such as face powder, foundation, blush, lipstick, mascara, eyeshadow, and eyeliner. Read this for more information.

Products within the portfolio include:

"We are delighted to enter into this new affiliation," commented Yipin USA's President, Peggy Wang. "Through this collaboration, we will be able to utilize Brenntag Specialties' logistics, industry knowledge, and infrastructure to provide our iron oxide pigments to a much larger audience."

Yipin is an 88-year-old company and a leading manufacturer of red, yellow, and black iron oxide pigments. Located in Rancho Cucamonga, California, Yipin provides tailor-made color solutions to the global pharmaceutical, food, and cosmetics industries.

Continue reading.:

https://jessicapressreleases.blogspot.com/2018/05/ritzpix-adds-portable-banner-offerings.html

"The Yipin line is a wonderful complement to our existing personal care portfolio," stated Steven Terwindt, interim President, Brenntag Specialties. "We are constantly looking for opportunities to enhance product offerings, and with the success of these initial 5 pigments, we envision expanding the iron oxide portfolio even more. Our team looks forward to working alongside Yipin to provide customers with the variety of pigment possibilities they are seeking." More info here.

About Brenntag

Brenntag, the global market leader in chemical distribution, covers all major markets with its extensive product and service portfolio. Headquartered in Essen, Germany, the company operates a global network with more than 580 locations in 76 countries and a workforce of more than 16,600 employees. In 2018, the company generated sales of EUR 12.6 billion (USD 14.8 billion). Brenntag connects chemical manufacturers and chemical users. The company supports its customers and suppliers with tailor-made distribution solutions for industrial and specialty chemicals. With more than 10,000 products and a world-class supplier base, Brenntag offers one-stop-shop solutions to around 195,000 customers. This includes specific application technology, an extensive technical support and value-added services such as just-in-time delivery, product mixing, formulation, repackaging, inventory management and drum return handling. Long-standing experience and local excellence in the individual countries characterize the global market leader for chemical distribution. Read related news here.

For more information on Brenntag North America, please visit
brenntagnorthamerica.com.

Be alert to the latest news.:

https://jessicapressreleases.blogspot.com/2018/05/keywordfirst-rebrands-as-true.html

About Yipin

Yipin is the oldest and one of the most respected manufacturers of Iron Oxide Pigments in China and began manufacturing in 1931. Yipin USA's has built its business in America under the premise of "integrity and honor, with service and quality, means long term relationships with customers". They pride themselves in providing the highest-grade iron oxide pigments in many different forms, along with other related products for the industries they serve. Their commitment to the American market, and to our customers, is simple. They will provide the highest quality products, with a consistent supply, assuring there will never be a shortage.

For more information on Yipin, please visit http://www.yipinusa.com.

Credits: The Brenntag and ConnectingChemistry logos are registered trademarks of Brenntag AG or its subsidiaries.
Any other trademarks are the property of their respective owners.

Leading Prenatal App Babyscripts Teams Up with Atrium Health

Babyscripts, the leading virtual care platform for managing obstetrics, announced today that they are teaming up with Atrium Health, one of the nation's most highly integrated not-for-profit healthcare systems based in Charlotte, N.C. The collaboration provides pregnant patients who receive care at Atrium Health access to the Babyscripts app during the entirety of their prenatal journey and beyond. Read here.

The Babyscripts mobile app provides access to education on pregnancy, content about baby development, maternity classes, as well as navigation related to Atrium Health practices and hospitals. Atrium Health patients will be able to use the Babyscripts' app to stay connected to their care team and be informed about their pregnancy, providing additional flexibility and transparency between moms and clinical teams. The Babyscripts app also delivers evidence-based guidelines approved by the patient's obstetrician in the form of daily nutritional, medical and lifestyle action items. It is available in English and Spanish.

"Atrium Health has a culture and leadership that fosters innovation," said Greg Silvey, Executive Vice President at Babyscripts, "It's tremendously exciting to see such an innovative healthcare system embracing our digital solutions. Their collaboration with us is a huge validation of our vision for precision pregnancy care." Be alert to read related news.

"Our goal at Atrium Health is to provide our patients with the best care when and where they need it," said Suzanna Fox, MD, Senior Medical Director, Women's Service Line and Deputy Chief Physician Executive at Atrium Health. "By providing mothers-to-be with additional resources it furthers our commitment to provide access to care in a way that is most convenient for them."

Babyscripts has spent the last four years building a clinically-validated, virtual care platform to allow OB/GYNs to deliver an extended model of prenatal care.

About Babyscripts
Babyscripts is a new model for prenatal and postpartum care that is transforming the way expectant mothers use technology to work with their OBGYN practice. It's the first mobile, clinical solution to provide remote monitoring of an obstetrician's patient population while directly improving patient satisfaction.

Be alert to the latest news.:

https://jessicapressreleases.blogspot.com/2018/05/common-workplace-items-may-be-hazardous.html

About Atrium Health
Atrium Health, previously Carolinas HealthCare System, is one of the nation's leading and most innovative healthcare organizations with 50 hospitals and more than 900 care locations, providing a full spectrum of healthcare and wellness programs throughout the Southeast region. Its diverse network of care locations includes academic medical centers, hospitals, freestanding emergency departments, physician practices, surgical and rehabilitation centers, home health agencies, nursing homes and behavioral health centers, as well as hospice and palliative care services. Atrium Health works to enhance the overall health and well-being of its communities through high-quality patient care, education and research programs, and numerous collaborative partnerships and initiatives. To learn more, visit atriumhealth.org. Read news here.

Hire Heroes USA and Cheryl Saban Self-Worth Foundation for Women & Girls Partner to Provide Empowerment Workshops for Women Veterans

Hire Heroes USA and The Cheryl Saban Self-Worth Foundation for Women & Girls today announced that they will continue their partnership to support women veterans and service members as they transition out of the military and into the civilian workforce. The partnership began in 2017 and has supported 134 women veterans in their job searches. The new agreement will fund five Female Veteran Empowerment Workshops and access to Hire Heroes USA's extensive suite of services for at least 325 participants. Workshops exclusively supporting women veterans have already been held in Los Angeles, CA, Colorado Springs, CO, and Fayetteville, NC, this year; upcoming events are scheduled for San Antonio, TX, and Fort Belvoir, VA.

Participants will be able to take advantage of multiple services from Hire Heroes USA, including virtual career coaching where clients receive one-on-one assistance from individually assigned Transition Specialists. Each client is individually guided through how to create a professionally-revised resume, learn effective job search techniques, and understanding her transferable skills. A network of nearly 700 volunteer mentors will help support participants with industry-specific mentoring, mock interviews, and networking opportunities. Finally, participants will receive access to the Hire Heroes USA Job Board and training resources.

"Hire Heroes USA is grateful for the opportunity to work alongside the Cheryl Saban Self-Worth Foundation for Women and Girls to assist women veterans in finding success after service," says Christopher Plamp, CEO of Hire Heroes USA and decorated Air Force veteran. "Through this partnership, we are working to help women veterans overcome the unique challenges they face in gaining meaningful employment."

"We are pleased to continue our partnership with Hire Heroes USA," said Dr. Cheryl Saban, psychologist, author, and founder of the Cheryl Saban Self-Worth Foundation for Women & Girls. "This collaboration allows us to encourage and empower female veterans as they overcome unique challenges in transitioning to civilian employment."

Hire Heroes USA has helped more than 32,000 veterans and military spouses secure civilian jobs since being founded in 2007. In 2018, more than 2200 Hire Heroes USA clients were female veterans, of whom 1330 were confirmed hired.

For more information about Female Veteran Empowerment Workshops, including how to register, please visit the Career Events page on the Hire Heroes USA website.

About the Cheryl Saban Self-Worth Foundation for Women & Girls
Dr. Cheryl Saban formed the Cheryl Saban Self-Worth Foundation for Women & Girls in 2009 with the belief that gender equality and empowerment of women and girls is fundamental to changing society for the better for all humankind. The foundation has dedicated millions of dollars to the empowerment and equality of women and girls in the U.S. and abroad by providing grants to organizations that address health, education, welfare, empowerment, advocacy, financial independence and political advancement. More info here.

About Hire Heroes USA
Hire Heroes USA is a veteran service organization dedicated to empowering US military members, veterans, and their spouses as they seek civilian employment. Services include one-on-one coaching, professionally revised resumes, mentoring, workshops, a job board, career fairs and more. Hire Heroes USA is funded exclusively through public donations and private grants, allowing services to be provided at no cost to clients. Hire Heroes USA has earned a 4-star rating from Charity Navigator and also holds the GuideStar Platinum Seal of Transparency. For more information about our mission, services and how to get involved, please visit hireheroesusa.org and follow us on Facebook, Twitter, LinkedIn, and Instagram.

Read related news now.:

https://jessicapressreleases.blogspot.com/2018/05/rescale-and-remcom-bring-nvidia-gpu.html

Next Tier HD Completes Phase I of Midtown Atlanta

On May 23, 2019, the Governor for the State of Georgia joined a delegation from the City of Atlanta, the Georgia Institute of Technology ("Georgia Tech"), Next Tier HD, Portman Holdings and DataBank to cut the ribbon for the Coda project (http://www.codatechsquare.com ). Located within the Technology Square sector of Midtown Atlanta, Coda co-locates big data, super computers and collaborative office space to create a highly curated research environment that is comprised of a 722,000 square foot office tower and a 100,000 square foot high density data center.

While the 22-story office tower developed by Portman Holdings (http://www.portmanholdings.com ) introduces a refreshing twist to the world of collaborative architecture, the data center's advanced, high density design allows Georgia Tech, and enterprise research affiliates, to deploy racks of computers using up to 10X the power of conventional IT configurations. Georgia Tech selected Next Tier HD to develop the data center after a national selection process because of their experience in developing high density.data centers (http://www.nexttierhd.com).

According to Tony Zivalich, Georgia Tech's Executive Director of Real Estate, "The high performance computing center is the backbone of our research initiatives in big data and the associated analytics. We have over 11 research neighborhoods in the complex which includes business analytics, machine learning, artificial intelligence, cyber, health analytics and energy/sustainability to name a few. We view this as a unique opportunity to create a living lab that not only supports research in these key areas, but research in how a data centers optimizes energy consumption, sustainability and operations in supporting research computing."

Jim Coakley, Senior Managing Partner, "While we have built, bought or renovated over 3 million square feet of mission critical facilities, Coda is the most ingenious of them all. Even before we presented our capabilities, the entire team realized that we would be working with researchers, faculty, staff and students in creating a data center that would unravel the next generation of grand challenges of our time -- smart cities, carbon capture, world hunger, reforestation, or even, finally building George Jetson's flying car."

The challenge was to build the 4-story Coda data center on top of a 5-story parking garage, and partially under the adjoining 22-story office tower, and then find places for generators, chillers, cooling towers, water and fuel storage facilities, meet me rooms, support space and the data labs, all without straying beyond a strict 100,000 square foot air rights box. Coakley notes, "This was like building a rocket ship in a phone booth, and it required the entire development team to retool our perspective from square feet to square inches, with each phase passing muster with a room full of the Georgia Tech professionals tasked with supporting this research computing initiative."

Next Tier HD competed for this opportunity in affiliation with the veteran mission critical team noted below and collaborated closely with the Portman Holding's team throughout the process. Midway through the design development process, DataBank Holdings (http://www.databank.com ) stepped in to provide the projected $100 million required to finish all phases of the development. Read here.

Georgia Tech has leased 25% of the data center's critical power capacity, with expansion rights for an equivalent amount of space and power. Next Tier HD and DataBank are marketing space in the data center to companies seeking colocation, cloud, managed services, or hybrid data center solutions. While Next Tier HD developed the data center, DataBank was very involved throughout the process and now owns 100% of the results. DataBank's facilities management staff is actively managing every aspect of the data center's 24/7 operations.

About Next Tier HD

Based in New York, NY, with offices in Washington, DC and West Palm Beach, FL, Next Tier HD is real estate investment, management and services firms that focus primarily on investments that include some form of mission criticality, data centers being one. The Company was formed in 2012 by James Coakley, Kevin Reardon and David Spiewak to deploy their firm's experience from banking, finance, development, brokerage, accounting, asset management and IT consulting to unlock hidden real estate value in the ever changing mission critical niche. Continue reading.

About Coda Development Team

DataBank Holding (http://www.databank.com ) – Owner / Financing
Gensler Architects (https://www.gensler.com/offices/baltimore) - Architecture
kW Mission Critical Engineering (http://kwmce.com/) – Mission Critical Engineering
DPR Construction (https://www.dpr.com/company/locations/atlanta-ga) – General Contrator
DLB (http://www.dlbassociates.com/connect/atlanta_ga/) - Commissioning
kSi Engineering (http:// www.ksise.com/) - Structural
Jensen Hughes (https://www.jensenhughes.com/) – Life/Fire/Safety
Next Tier HD (http://www.nexttierhd.com ) – Developer

About DataBank

DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications and infrastructure. DataBank's managed data center services are anchored in world-class facilities. DataBank's customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. For additional information on DataBank locations and services, please visit http://www.DataBank.com or call 1(800) 840-7533.

For Additional Information, contact: Jim Coakley, Email: james.coakley@nexttierhd.com, Cell: (202) 246-5034