Jessica's Press Releases

Monday, October 29, 2018

CSG Government Solutions’ Laura Galindo Appointed to National Child Support Enforcement Association Subcommittee on Emerging Issues & Best Practices

CSG Government Solutions, a national leader in government program modernization, today announced that Laura Galindo was appointed to the National Child Support Enforcement Association (NCSEA) Emerging Issues & Best Practices (EI & BP) subcommittee.

NCSEA was established to serve child support professionals, state agencies, and partners worldwide through professional development, communications, public awareness, and advocacy to enhance the financial, medical and emotional support that parents provide for their children. The EI & BP subcommittee is focused on the collection of state and county child support information to help agencies identify and elevate emerging issues. Read all the latest news.

Ms. Galindo has over 25 years of experience in state child and income support programs. Prior to joining CSG, she served as the New Mexico Child Support Enforcement Division Director, responsible for overseeing Division operations, developing and implementing program policies, and assuring compliance with federal and state laws and regulations.

"Laura has dedicated her career to serving the child support community," says Tim Lenning, CSG's Child Support Practice Director. "Her experience will help the Association continue to serve the families and children who depend on them."

CSG Government Solutions deploys highly experienced teams and innovative methods, knowledge, and tools to help governments modernize complex program enterprises. CSG clients include 44 state governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments.

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Contact:
Tim Lenning
Child Support Practice Director
CSG Government Solutions
180 N. Stetson Ave
Suite 3200
Chicago, IL 60601
312.444.2760 Fax: 312.938.2191
tlenning@csgdelivers.com Read latest news here.

About CSG Government Solutions:
CSG Government Solutions is a leading government operations consulting firm focused on helping states modernize critical program enterprises. Our highly experienced teams and industry-leading Centers of Excellence help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG has established itself as a trusted adviser to government agencies across the U.S. For more information, visit http://www.csgdelivers.com and connect with us on LinkedIn and Twitter.

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RE/MAX Realtor Susan Alaimo Ensuring Less Fortunate Kids Not Forgotten at Christmas

Residential agent Alaimo is hosting a holiday toy donation drive for Toys for Tots as part of the NALA's collective cause marketing program, which encourages business across the country to collect toys during this time of year. New, unwrapped toys can be dropped off at 4151 Hollywood Blvd., Hollywood, FL, from November 1-21.

"I am honored to do my part for Toys for Tots. RE/MAX wants to show children in need they are not forgotten at Christmas, or at any time," said Alaimo. "I encourage the community to participate by donating a toy for this worthy cause."

Toys for Tots, whose mission is to collect new, unwrapped toys each holiday season and distribute them as Christmas gifts to children in need, is a program run by the United States Marine Corps Reserve, which distributes toys to children who may not otherwise receive a gift for Christmas.

Toys for Tots plays an active role in developing one of our nation's most valuable resources, its children. It also unites members of local communities in a common cause each year during its annual toy collection and distribution campaign. Toys for Tots was founded in 1947, and since its inception the Marines have distributed over 530,000,000 toys to more than 244,000,000 children across the United States.

Susan Alaimo is a condo specialist in Hollywood Beach. She has been a real estate professional since 2001. Alaimo is also a Words of Peace global volunteer.

About Susan Alaimo, RE/MAX 5 Star Realty
Susan Alaimo specializes in oceanfront condos and luxury properties. She works with both buyers and sellers. For more information, please call 954-540-8640, or visit http://susanalaimorealtor.com/.

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For media inquiries, please call the NALA at 805.650.6121, ext. 361.

Carl J. Taylor & Co. Predicts Texas Employers Will Adopt a More Direct Approach to Recruit Key Management Level Positions in 2019

As many companies struggle to find individuals for key positions, they are realizing that the time required for recruiting replacement and newly created positions is increasing. In many cases, they are also learning that the recruiting methods they have used in the past are not as effective in the current recruiting environment.

Carl Taylor is president of Carl J. Taylor & Co., a Dallas based executive search firm, which has extensive experience assisting smaller companies to fill higher level management and executive positions. Based on his experience and the recent trends he has seen, Taylor predicts that these organizations will need to adopt a more direct approach to their recruitment efforts to be successful in 2019. Read latest news here.

Taylor's firm is receiving a number of inquiries about his recruiting services from a wide range of large and small employers. "These companies are learning that the mix of skills and experiences they seek for a particular role are in greater demand in a growing economy" said Taylor. In many cases, these employers have delayed replacing or adding a key person because they thought they would be able to fill the position in a short amount of time. In other cases, they cite changes in the recruiting market which they did not anticipate.

Taylor notes that he hears many of the same comments from employers and business owners who contact him, including:

"Our networks and our recruiting methods which have worked in the past are no longer effective."

"Our internal recruiters do a great job with our recurring hires, but they do not have the time and/or expertise for our more senior level or one-of-a-kind positions."

"We are so busy we don't have time to do a thorough search to find the right person."

Many of the organizations which are having recruiting success are adopting a more active, direct contact program in identifying and attracting viable candidates for their key positions. They are employing a strategy which pinpoints the type of candidate they are seeking, and they go after those individuals which they deem to be appropriate for their need. They are not relying on passive approaches (job boards, ads, recruiters with limited databases, etc.) to provide the types of candidates they desire.

Every hire is important to an organization, and leadership roles are especially crucial. No company wants to make a bad hire because the impact of such a misstep can be huge. Whatever the reason for the management need, organizations are learning that finding the right person is not as easy as they thought it would be.

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An active, direct approach to identify and attract talented candidates which includes a thorough search of the market will greatly enhance the company's likelihood of successfully adding a long-term addition to its leadership team.

Carl Taylor is a Dallas executive search and recruitment expert with over 25 years of experience in the recruitment industry. Carl J. Taylor & Co., an executive search firm, has successfully completed challenging search assignments for key board of director and management level positions in Texas and around the country. To learn more about Carl J. Taylor & Co., call (972) 490-7697 or visit the firm's website at http://www.carltaylorco.com

Five Energy Utilities Receive MEA 2018 Accident Prevention Awards

MEA is proud to announce that five (5) energy delivery companies received 2018 Accident Prevention Awards. Congratulations to these companies for their outstanding safety records:

The award is based on each company's previous year's OSHA safety performance metric DART; it is presented to the member company or companies in each category with the fewest number of days away and lowest rate of restricted or transferred days, according to a survey of MEA's membership. The awards are presented annually at the MEA Gas and Electric Operations Technical & Leadership Summits. Read all the latest news.

Past winners of the MEA Accident Prevention Award can be found at https://www.meaenergy.org/outreach/awards/accident-prevention-award/. For questions contact John Gann, johng (at) MEAenergy (dot) org, or (651) 289-9600 x105. Read latest news here.

About MEA:
MEA serves the people that deliver electricity and natural gas to homes and businesses. We were founded as a trade association over 110 years ago by distribution utilities whose vision was to improve safety and efficiency. Today, we fulfill the same purpose through education, leadership development, and industry connections. Energy delivery companies, contractors, and suppliers around the country benefit from our 55 summits, roundtables, and webinars, 400+ online technical courses, safety assessments, evaluator training, operator qualification compliance tools, and leadership courses for field personnel.

Sunday, October 28, 2018

How Best Buy, Electronic Arts, and Other Companies Are Leading in the Customer Centricity Movement

How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? How did Amazon become the retail titan it is today? And how did Best Buy transform itself in recent years into a customer-centric success story?

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Each organization discovered a simple truth—and acted on it: Not all customers are the same, regardless of how they appear on the surface. The most successful companies understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers.

In THE CUSTOMER CENTRICITY PLAYBOOK, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

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Fader and Toms offer a 360-degree analysis of all the elements that support customer centricity within an organization. In this book, you will learn how to:

> Develop a customer-centric strategy for your organization
> Understand the right way to think about customer lifetime value (CLV)
> Finetune investments in customer acquisition, retention, and development tactics based on customer heterogeneity
> Foster a culture that sustains customer centricity, and also understand the link between CLV and market valuation
> Understand customer relationship management (CRM) systems, as they are a vital underpinning for all these areas through the valuable insights they provide

Fader's first book, CUSTOMER CENTRICITY, quickly became a go-to for readers interested in focusing on the right customers for strategic advantage. In this new book, Fader and Toms offer a true playbook for companies of all sizes that want to create and implement a winning strategy to acquire, develop, and retain customers for the greatest value.

With THE CUSTOMER CENTRICITY PLAYBOOK, you can make 2019 the year you go customer centric.

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ABOUT THE AUTHORS

PETER FADER is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. In 2015, Fader co-founded Zodiac, a predictive analytics firm that was acquired by Nike in 2018. More recently, he co-founded Theta Equity Partners, which focuses on customer-based corporate valuation. Fader is also the author of Customer Centricity: Focus on the Right Customers for Strategic Advantage.

SARAH E. TOMS is executive director and co-founder of Wharton Interactive. She has spent more than twenty years as a leader in the technology sphere, and was an entrepreneur for more than a decade, founding companies that built global CRM, product development, productivity management, and financial systems.

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"An authoritative introduction to customer-centric business strategies."
—Kirkus Reviews

"A must-read."
—Aimee Johnson, Senior Vice President, Digital Customer Experience, Starbucks

"THE CUSTOMER CENTRICITY PLAYBOOK offers fundamental insights to point organizations of any size in the right direction."
—Rob Markey, Partner, Bain & Company, Inc., and coauthor, The Ultimate Question 2.0

"Required reading for leadership teams, as well as marketing and sales executives."
—Matthew Derella, Global Vice President, Revenue and Content Partnerships, Twitter

"If you struggle with customer engagement or are ready to better acquaint yourself with your customers, P eter Fader and Sarah Toms' new book THE CUSTOMER CENTRICITY PLAYBOOK is a must-read."
—Jacqueline Parkes, Chief Marketing Officer and EVP, Digital Studios, MTV, VH1 & Logo

"Peter Fader and Sarah Toms offer transformative insights that light the path for business leaders."
—Susan Johnson, Chief Marketing Officer, SunTrust Banks

"Essential reading for those who aspire to market leadership, regardless of industry."
—Joshua Kanter, Chief Marketing Officer, PetSmart

"I read THE CUSTOMER CENTRICITY PLAYBOOK by Peter Fader and Sarah Toms in a single sitting."
—Robbie Kellman Baxter, Consultant, Peninsula Strategies, and Author, The Membership Economy

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ABOUT WHARTON DIGITAL PRESS

Wharton Digital Press was established to inspire bold, insightful thinking within the global business community. In the tradition of The Wharton School of the University of Pennsylvania and its online business journal, Knowledge@Wharton, Wharton Digital Press uses innovative digital technologies to help managers meet the challenges of today and tomorrow.

As an entrepreneurial publisher, Wharton Digital Press delivers relevant, accessible, conceptually sound, and empirically based business knowledge to readers wherever and whenever they need it. Its format ranges from ebooks to print books available through print-on-demand technology. Directed to a general business audience, the Press's areas of interest include management and strategy, innovation and entrepreneurship, finance and investment, leadership, marketing, operations, human resources, social responsibility, and business–government relations.

ABOUT THE WHARTON SCHOOL

Founded in 1881 as the first collegiate business school, the Wharton School of the University of Pennsylvania is recognized globally for intellectual leadership and ongoing innovation across every major discipline of business education. With a broad global community and one of the most published business school faculties, Wharton creates economic and social value around the world. The Wharton School has 5,000 undergraduate, MBA, executive MBA, and doctoral students; more than 9,000 participants in executive education programs annually and a powerful alumni network of 96,000 graduates.

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THE CUSTOMER CENTRICITY PLAYBOOK
Implement a Winning Strategy Driven by Customer Lifetime Value
By PETER FADER AND SARAH TOMS

On Sale: October 30, 2018
Wharton Digital Press
Format: Paperback, $17.99 | ISBN: 978-1-61363-090-7
Format: Ebook, $14.99 | ISBN: 978-1-61363-091-4

Newscycle Joins IPTC Digital News Media Standards Association

NEWSCYCLE Solutions, the largest provider of software platforms for the global media industry, announces its membership in the International Press Telecommunications Council (IPTC).

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IPTC is the worldwide standards body for the news media industry. The organization's mission is to simplify and standardize the distribution of digital information. The IPTC's technical standards – including NewsML, njnjs, SportsML, RightsML and EventsML – enable content providers, publishers and news agencies to improve the exchange of story information, photos, images and video content.

"As an IPTC member, Newscycle will be working directly with such prominent global media organizations as Bloomberg, the Associated Press, the New York Times, BBC, Getty Images, Thomson Reuters, TT Nyhetsbyrån and others," said Peter Marsh, Newscycle's Vice President of Marketing. "We look forward to providing a software supplier's perspective in helping to establish and enhance the types of metadata exchange standards that are vital to news and sports content distribution, authors' rights and royalties, mobile delivery, and the management of media events."

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Founded in 1965 and based in London, the IPTC provides the technical foundation for the entire digital news ecosystem. With members from Europe, North America and Asia, the IPTC is pioneering digital standards in video and photo management, online news metadata, and lightweight mobile content exchange. In April 2018, the IPTC released its latest version of NewsML-G2, a unified digital format for exchanging text, images, video, audio news, events and sports data.

"Every media company that is committed to open standards needs to know about the important work that the IPTC is doing," said Marsh. "In our data-driven world, the ongoing support for the IPTC's search, categorization and metadata standards is crucial to facilitating efficient content sharing across a constantly expanding universe of digital, analog, mobile, broadcast and IoT channels." Read related news here.

About Newscycle:
NEWSCYCLE Solutions is the leading provider of software and services powering the global media industry. Our content management, advertising management, subscription management and mobile solutions help companies drive profitability and accelerate digital business models. With headquarters in Bloomington, MN and regional offices throughout the world, Newscycle Solutions is a trusted partner serving over 2,500 news media, broadcast, magazine, financial services and corporate clients in 45 countries.

Lynktec Launches Bolt Smart Car Mount and Qi Fast Wireless Charger

Lynktec released its Bolt Smart Car Mount and Qi Wireless Charger today, expanding the company's tech accessories line with the first of its new wireless charging products.

Bolt features a smart, automatic lock and unlock that opens with one touch, then securely hugs your phone when you place it over the built-in infrared sensor. The Qi certified wireless charger is optimized to work with Apple and Samsung Fast Charge so users can get the fastest possible charging speed to compatible smartphones.

"When we were looking at designing a car solution for Qi-enabled smartphones, we had three key design factors in mind - ease of function to secure and release the phone, the safest, fastest delivery of charge, and stability of the car mount," said Lynktec CEO Joan Ghiglieri. "With Bolt, we think we have achieved both design functionality and the value proposition that mobile device consumers have come to expect from Lynktec."

When used with the included QC 3.0 car charger, Bolt delivers up to 10W of power to Qi-enabled smartphones. The mount also holds a small 250 mAh backup battery so users can utilize the automatic lock and unlock feature even when the device is not connected to power.

Bolt is designed to hold mobile devices with 4-6.7" displays and can charge wirelessly even when used with most cases including heavy duty ones. The car mount rotates 360 degrees for both portrait and landscape viewing modes, and the adjustable feet add stability and the ability to align different phones with the wireless charging pad.

The Bolt Smart Car Mount and Qi Wireless Charger comes with an air vent holder, dual USB car charger with QC 3.0/2.1A outputs, and USB-C charging cable.

Bolt is now available for $49.99 USD on http://www.lynktec.com and http://www.amazon.com. An additional Dash & Windshield Mount with suction base and extendable arm can be purchased separately for $9.99 USD. Be alert to read related news.

For media inquiries, please contact Mandy Dempsey at pr(at)lynktec.com.

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About Lynktec™: At Lynktec, we believe in beautiful, simplistic designs that enhance the user experience. We are a Chicago-based company that develops unique, tech savvy products that fundamentally improve the experience people have with their mobile technologies. We continue to win the hearts of our loyal customers with our feature rich, award-winning product lines and our 5-star customer service. Mobile productivity comes back to life at Lynktec. For more information, please go to http://www.lynktec.com.