Jessica's Press Releases

Tuesday, October 29, 2019

UniVoIP’s Omnichannel Contact Center and Unified Communications Solutions Recognized for Redefining Customer Experience

UniVoIP, a pioneering leader in Hosted VoIP and Unified Communications as a Service solutions, is pleased to announce that Cloud Technology Insight Magazine has named UniVoIP as a Top 10 Cloud Solution Provider of 2019. Offering a cloud-based, Omnichannel Contact Center Solution, Unified Communication and collaboration tools, and an advanced suite of IP phones and softphone applications, UniVoIP was selected for enabling enterprises to redefine customer experience in their respective industry.

"Our multimedia contact center application enables enterprises to service their clients in the most efficient and modern way possible," says Nick Payab, COO and co-founder of UniVoIP. By enabling enterprises to engage their customers through multiple channels including web chat, email, social media, SMS, and self-service options - all monitored and managed on one platform - enterprises are putting their customers in the driver seat of their own customer experience.

With real-time and historical analytical reporting, as well as advanced management, forecasting and planning tools, enterprises are equipped to more efficiently train agents to improve contact center Key Performance Indicators, like First Contact Resolution, Sales per Agent and Call Abandonment. "Contact center supervisors get access to voice and screen recording of agents that will help them fine-tune operations and training," says Payab.

Servicing hundreds of mid-size businesses to large enterprises across the country, UniVoIP prioritizes customer satisfaction with guaranteed business outcomes. Offering 24/7/365 US-based customer support, ongoing admin and user training, monthly LIVE training sessions, and a 100% consultative approach unique to each customer, UniVoIP is the industry standard in customer service.

With visions of innovation for the future, UniVoIP plans to incorporate more elements of process automation and AI-powered analytics into their solutions.

ABOUT UNIVOIP
UniVoIP is leading provider of UCaaS (Unified Communications as a Service) solutions with focus on customer satisfaction. UniVoIP serves medium to large enterprises everywhere by leveraging best-of-breed integrated business communications platforms that deliver advanced multimedia contact center functionality, cloud-based collaboration tools, mobility applications, and a world-renowned suite of advanced IP phones including mobile integration. Powered by a team with over 40 years of experience together, UniVoIP is an industry leader, delivering comprehensive UCaaS solutions to a variety of industries including education, legal, finance, nonprofit, real estate and healthcare. Visit univoip.com.

ABOUT CLOUD TECHNOLOGY INSIGHTS
Cloud Technology Insights magazine has become a pioneer in offering a complete picture of emerging technologies and products, industry trends and research and innovations in the field of cloud based technology and infrastructure. Following a unique approach of learn-from-peer, Cloud Technology Insights has become the most sought after platform for key decision makers in the industry since they are able to share their wisdom and advice with their peers. Visit cloudtechnologyinsights.com. Read related news here.

All information are taken from the news source. We do not promise anything nor take any responsibility for anything the news owner claim. We just share the news as is. You can contact news owner directly in the message for more information.

Miko 2 Robot Brings The Magic Of Playful Learning To North America

For the last four years, a friendly little robot has been engaging, entertaining and educating children across Asia. Now, the bestselling Miko 2 robot is bringing the marvel of conversational, play-based learning to kids in North America for the first time—at a special limited time price of $299 guaranteed to make the holiday season even more magical. Miko 2 can be pre-ordered at Miko.ai in 3 attractive colors and will ship in December with guaranteed arrival for the holidays.

Miko 2 is the brainchild of Miko, an advanced consumer robotics innovation lab home to global educators, engineers and psychologists. "As a father, Miko's mission is close to my heart. We hope to see children learn and grow with our product and are thrilled to bring it to North American families, especially after the interest and support that we've received in Asia," said CEO Sneh Vaswani. Vaswani co-founded Miko with Prashant Iyengar and Chintan Raikar in 2015.

Kids love Miko 2
Miko 2 uses artificial intelligence and voice recognition technology to see, hear, sense, express, talk, recognize faces, remember names, identify moods, initiate a conversation and learn from its own environment to intuitively engage with a child. The robot is brimming with content that keeps little ones engaged in the educational process. From knowledge-based conversations and kid-friendly news to fun facts, quizzes and story apps, Miko 2 gives learners the best of children's content, developed by educators for kids.

Parents love Miko 2
Parents can use Miko 2's encrypted Teleconnect feature to engage with their child remotely. Through the Miko 2 app, they can view analytics on their child's interests, limit playtime and even control conversational topics to align the Miko 2 experience with their parenting style. With end-to-end data encryption, parents can rest assured that their child's safety and privacy are protected. No personal information is shared or stored in Miko 2.

"We have four children in our family who range in age from six to 12 and Miko teaches each of them something new and age appropriate. Miko makes it fun for them to learn and play while I'm reassured that they're not spending idle time in front of the TV or on their phones," said Pooja Jain, a mother of four based in India.

Innovators love Miko 2
Miko 2's kid-friendly, educator-approved platform is home to the best developers on the planet. Developers can use the Miko 2 SDK kit to add their child-appropriate apps to Miko's growing universe of enriching, engaging children's content. All content is rigorously reviewed by educators before being added to Miko 2. Continue reading.

Visit miko.ai or email press@miko.ai for more on Miko 2's features, technology and penchant for playful, conversational learning.

Read here.:

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About Miko
Founded in 2015, Miko is an advanced consumer robotics innovation lab passionate about bringing the best of technology to young learners everywhere. Home to the world's leading educators, engineers, psychologists and content developers, Miko takes learning to a whole new level through state-of-the-art artificial intelligence, robotics and IoT. The company has a global mindset, 120 employees and offices in the innovation hubs of Silicon Valley and Mumbai. Read news here.

SlashShout launches newsletter for the esports industry

Today, SlashShout (http://www.SlashShout.com) announced its official launch into the esports news industry with a 5-minute daily esports update. The email covers esports and competitive gaming news from around the world, including business news, tournaments, players, teams, technology, and more, in a quick and fun 5-minute read, keeping its subscribers up to speed on the industry. Be alert to read related news.

SlashShout delivers exclusive insights and summarizes the most interesting top stories each day; adds some humor and sarcasm, and gets right to the point, saving its readers time and keeping them informed daily. The first edition launched this week to subscribers covering stories such as Riot Games' expansion outside of its flagship, League of Legends, and the Hearthstone Masters Tour in Canada. The recent SlashShout email also covered the new Fortnite $5M prize pool and the Call Of Duty official amateur competition - and how players can enter both events. Read all the latest news.

"We found ourselves subscribing to and visiting upwards of 20 sources from around the Web to get our gaming news", said Mike Wiston, CEO of SlashShout. "We started summarizing the hot button topics and our friends loved it! Early feedback suggests that the gaming community loves it, as well."

Mike Wiston is a veteran of the esports space, originally entering the industry with Borderland Gaming (BLGaming) by hosting shoutcasted tournaments and sponsoring top players in Super Street Fighter IV, Call of Duty: Black Ops, Bloodline Champions, and Tekken. He is joined by Blair Johnson, Director, with over 15 years of industry experience, and Ryan Goodrich, Lead Writer and Editor.

SlashShout not only covers competitive gaming news, but highlights the industry and business of esports, the technology involved, gaming hardware, tournaments and competitions, teams (and how to join them), streamers, and the entire gaming community. Subscribers can look forward to regular prizes and giveaways such as VIP tickets to events, gaming rigs, premium memberships, and more.

You can sign up to SlashShout.com for free to get the daily email at http://www.SlashShout.com.

Celebrating the Sixth Global Ethics Day with Carnegie Council and Participants Around the World

Held on the third Wednesday of every October, Global Ethics Day, a project of Carnegie Council, provides an opportunity for everyone around the world to explore the crucial role of ethics in their professions and their daily lives.

October 16, 2019 marked the sixth annual Global Ethics Day, and it was one of the biggest years yet. By Carnegie Council's count, there were 140+ activities by organizations and individuals in nearly 50 countries. They took place in Asia, Africa, Australia, Eurasia, Europe, the Americas (North, South and Central America, and the Caribbean), and the Middle East. Click here to read the latest news.

Check out the list of participants, along with an interactive map on GlobalEthicsDay.org. The list also includes comments from participants on their activities and ideas.

In addition, there was a great show of support on social media. Check out the posts on Twitter, Instagram, and LinkedIn—or a curated selection of photos and videos on the official webpage.

This year's Global Ethics Day had far too many activities to mention, but here is just a small sample to give an idea of the scope and variety:

Global organizations: Carnegie Council partnered with Bruce Weinstein, The Ethics Guy®, for a webinar on business ethics with Terri Civitello, associate director of ethics and compliance at the Otis Elevator Company; Carol Tate, director of global ethics and compliance and associate general counsel for Intel Corporation; and Mike Valentine, president and CEO of Baxter Credit Union. In addition, Carnegie Council partnered with the Association of Chartered Certified Accountants (ACCA) and CFA Institute to produce eight interviews with business leaders on the importance of ethics, entitled "Ethics in Business: In Their Own Words" and three shorter compilation videos wrapping up the series. Both ACCA and CFA Institute also organized activities around the globe—including film festivals in Hong Kong and Singapore; and a breakfast discussion at European Parliament in Brussels.

Universities and schools: The Research Centre of the French Military Academy and the International Society for Military Ethics in Europe organized a conference in Paris on the "Ethics of the Enhanced Soldier." Comillas Pontifical University in Spain conducted a radio program on Radiotelevision Española. In Venezuela, Universidad Catolica Andres Bello launched events discussing restrictions in political freedoms. The George Washington University in Washington, DC hosted Senator Tammy Duckworth (D-IL) for a conversation on national security. In Russia, the Moscow School of Management Skolkovo held a conference with a community of professionals from different fields and industries on the implementation of ethical approaches in business. Click here.

Local organizations and activities: All 3,500 employees at Auditor General South Africa affixed their handprints and signatures on canvases as a commitment to ethical behavior. In the United States, State Representative Tony McCombie of Illinois State House District 71 introduced legislation to create a State Ethics Task Force. The Ethics Centre in Australia hosted an event on "The Ethics of Giving" in Sydney. Nigeria's Advocacy for Social Justice and Ethical Values Initiative (ASJEV) held a workshop on "Ethical Values, Citizens Rights, and Responsibilities."

Articles: On the topic of business ethics, Bruce Weinstein, The Ethics Guy®, wrote "Seven Bold Leaders Reveal How Ethical Leadership is a Boon to Business" for Forbes.com; Helen Brand, chief executive at ACCA, wrote "Profit fro m purpose: What does it mean to be an ethical leader?" in "City A.M."; and VEON Armenia (trademark Beeline) was interviewed on Panorama.am for the article "Why did Beeline pay $850 million?" The Tanenbaum Center for Interreligious Understanding also published "Looking Toward New Models for Reconciliation."

For more on all the Global Ethics Day activities, go to https://globalethicsday.org. Many thanks to all who took part.

ABOUT CARNEGIE COUNCIL
Founded by Andrew Carnegie in 1914, Carnegie Council for Ethics in International Affairs is a forum for the world's leading thinkers, experts, and decision makers. Through lectures, workshops, panel discussions, conferences, interviews, articles, and a wealth of free multimedia online resources, the Council has earned a reputation as an honest, objective voice for ethics in international affairs. Go to https://www.carnegiecouncil.org. Read related news here.

IPC Strikes Strategic Partnership With Trusted Data Solutions

IPC, a leading global provider of secure, compliant communications and networking solutions for the financial markets community, today announced a strategic partnership with Trusted Data Solutions (TDS), an expert in mobile voice recording solutions, compliance, data management and transformation services. This strategic partnership enables IPC customers to access and manage legacy and real-time voice-related data in a single unified solution.

"The ability to provide a comprehensive service for voice recording and an integrated compliance solution is a game changer for financial services firms seeking to deal with regulatory requirements in a simple and effective way," said David Brown, Chief Operating Officer, IPC. "IPC customers expect the best-in-breed services and solutions that we are delivering in partnership with TDS, addressing the increased complexity and growing needs of the industry."

In furtherance to this strategic partnership, IPC's mobile voice recording business will be transitioning to TDS. IPC and TDS look forward to further developing and nurturing the Mobile Recording service, whilst ensuring a high level of service for all existing customers.

Continue reading.:

https://jessicapressreleases.blogspot.com/2018/04/ttpm-reveals-its-2018-spring-wanted_99.html

"Combining our two decades of experience as a trusted integrator in compliance data with IPC's leading cloud and financial markets technologies provides a truly revolutionary service to customers who are looking to have a best-in-market solution to help them in their compliant data transformation initiatives," said Brad Gorton, Global Head of Communications Compliance Practice at TDS. "The evolution in the industry has led to an emphasis on how financial services companies manage the vast amounts of data they are faced with and how this is captured for compliance purposes."

About IPC
IPC is a technology and service leader powering the global financial markets. We help clients anticipate change and solve problems, setting the standard with industry expertise, exceptional service and comprehensive technology. With a customer-first mentality, IPC brings together one of the largest and most diverse global financial ecosystems spanning all asset classes and market participants. As the enabler of this ecosystem, IPC empowers the community to interact, transact and react to market changes and challenges, and we collaborate with our customers to make them secure, productive, compliant and connected. Learn more at ipc.com.

About Trusted Data Solutions
For more than two decades, Trusted Data Solutions (TDS), the foremost expert in legacy data, tape, email and voice, has set the standard in compliantly transforming the management and accessibility of legacy electronically stored information. Their leadership in tape restoration, email migration, and voice logging retrieval, coupled with the Voice Compliance Practice advancements which include the delivery of voice technology migration, implementation, and global 24 x 7 support, makes TDS the preferred choice for corporations, regulated institutions, eDiscovery specialists government agencies and law firms world wide.

TDS is a wholly owned subsidiary of TDS Global Holdings which is privately held. Learn more at trusteddata.com.

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Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or similar terminology. Any forward-looking statements are based on current expectations, assumptions, estimates and projections. Such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. Actual results may differ materially from any future results expressed or implied by these forward-looking statements.

Innovator in Youth Transportation, HopSkipDrive, Announces New Safety Advisory Board

HopSkipDrive, the safe and innovative transportation solution for schools and families, today announced the launch of the HopSkipDrive Safety Advisory Board. Comprised of industry leaders in the youth transportation space, this committee will be a strategic addition as HopSkipDrive continues to advance its safety leadership.

The Safety Advisory Board will support HopSkipDrive with guidance and recommendations on policies, processes and technology as HopSkipDrive innovates on safety and launches new safety features for HopSkipDrive riders, CareDrivers and motorists at large.

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HopSkipDrive CEO Joanna McFarland says, "Safety is the biggest priority in our business and is firmly entrenched in everything we do, from how we vet CareDrivers to how we safely monitor rides in real time. The Safety Advisory Board is key to our mission, and I'm excited to bring together such experienced transportation and safety leaders. I look forward to productive dialogue and actionable results." Read news here.

Board Member Denis Gallagher, former Chairman and CEO for Student Transportation of America, says, "As someone who has dedicated my career to safe student transportation, I am honored to join the HopSkipDrive Safety Advisory Board and work with such accomplished peers. We can't wait to start collaborating on new, transformative safety initiatives."

HopSkipDrive welcomes the following Board members:

Denis J. Gallagher
Former Chairman & Chief Executive Officer, Student Transportation of America
Denis Gallagher has over 43 years of experience as a respected entrepreneur and leader in the passenger transportation industry. He established Student Transportation of America in 1997, making his the third generation in his family to found and lead a transportation company. Under his enduring leadership, STA grew into the 3rd largest U.S.-based school bus company with more than 16,000 vehicles in its fleet. Denis Gallagher also serves on the Board of Directors of HopSkipDrive.

Steve A. Simmons III
President-Elect, National Association of Pupil Transportation
Before joining the National Association of Pupil Transportation, Steve Simmons served as Director of Transportation for Columbus City Schools, where he cultivated a reputation among his peers as a safety-focused leader. During his 11-year tenure as Director, he repeatedly implemented new technology to make buses safer, such as installing GPS hardware and cameras on every bus in his fleet.

Lisa Robinson
Senior Program Manager, National Safety Council
In her role with the National Safety Council, Lisa Robinson is the subject matter expert in the area of Safety on the Road, working with public and private organizations to address preventable motor vehicle crashes. She is also an experienced public speaker with more than 20 years of expertise in successfully addressing behavior change.

Torine Creppy
President, Safe Kids Worldwide
Torine Creppy is the president of Safe Kids Worldwide, a global nonprofit dedicated to protecting kids from preventable injuries. For more than 20 years, Ms. Creppy has worked with funders, legislators and community leaders around the world to develop and implement strategic initiatives, create meaningful partnerships and change behavior. Under her leadership, the Safe Kids Buckle Up® program has evolved into the most comprehensive child passenger safety program in the world and the Safe Kids Walk this Way® pedestrian safety program has reached more that 17 million children in 10 countries. She led a blue-ribbon panel and convened a consortium to ensure children are considered as autonomous vehicles are being developed. She is a passionate advocate on the Hill and in the media on vehicular heatstroke prevention. Ms. Creppy is a member of the American Public Health Association, the National Urban League, NAACP, the National Head Start Association and Leadership Greater Washington.

Diana Hollander
Retiring Director of Transportation, Nevada Department of Education
In her role at the Nevada Department of Education, Diana Hollander has supported school districts for 24 years, helping transportation teams navigate complex federal, state, and local regulations to get students to school safely and on time. She served on the Nevada Bicycle and Pedestrian Advisory Board and the Nevada Executive Committee on Traffic Safety where she promoted student safety in all modes of transportation. She won the Peter J. Grandolfo Award in Excellence in 2019. A fierce champion for women in student transportation leadership roles, she is also a past president of the National Association of State Directors of Pupil Transportation Services (NASDPTS). Read all the related news.

Learn more about HopSkipDrive's commitment to safety by visiting http://www.hopskipdrive.com. Schools can learn how to partner with HopSkipDrive by emailing partnerships@hopskipdrive.com.

Connect with HopSkipDrive on Twitter, Facebook and LinkedIn.

About HopSkipDrive

Designed by protective moms, driven by caregivers, and trusted by schools coast-to-coast, HopSkipDrive is the innovator in providing safe, dependable youth transportation for schools, districts, non-profits, government agencies, and families. HopSkipDrive's advanced technology platform and industry-leading operational expertise provide flexibility and visibility, while helping kids reach their full potential.

Since 2014, HopSkipDrive has expanded to seven states and 12 major markets, partnered with more than 170 schools and districts and driven more than 1 million trips to schools. Read all the latest news.

HopSkipDrive is a venture capital-backed company, raising $27 million to date. HopSkipDrive shares investors with household brands such as Airbnb, Pinterest, Bird and Ring.

Press Contact
Aylin Cook
aylin@hopskipdrive.com

RedAwning Expands Partnership with Amazon to Power Hotel-level Guest Experiences in Short-term Rentals

RedAwning.com, the largest collection of short-term rental properties, is pleased to announce an expanded partnership with Amazon that will further elevate the guest experience. RedAwning already offers Smart Concierge services powered by Amazon Alexa for Hospitality in select rentals. RedAwning is now adding two new Amazon powered guest enhancements:

The curated RedAwning Amazon Store includes all eco-friendly bath amenities, cleaning supplies, and high quality linens and accessories needed to ensure a great guest stay. We're making it easier for property owners and managers to purchase quality products and provide consistent, hotel-level experiences for guests.
"Our goal is to set the standard for hotel-style guest benefits included with every stay. The guest journey is enhanced with hotel-level amenities and linens, and the ability to order same day Amazon delivery direct to your rental. During your stay, the Smart Concierge can help you find restaurants in the area, play your favorite music station, and so much more," said Tim Choate, Founder & CEO of RedAwning. "Amazon is a company that has only just begun to impact the travel space and we are thrilled to discover all that this partnership has in store for our guests and for the short term rental industry."

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About RedAwning
RedAwning is the world's largest chain of vacation properties offering a comprehensive layer of solutions and support with every stay, including 24/7 guest and property manager support services, complete marketing, distribution, and reservation management solutions, digital solutions incorporating Google-integrated ads, a mobile app for property managers and guests, and a full range of additional technology and service innovations. With over 100,000 unique properties in over 10,000 destinations, RedAwning has served over 825,000 travelers to date, and continues to expand on being the broadest single point of access to the largest network in the world for alternative lodging. RedAwning is the leading supplier of vacation rentals to every major online travel booking website including Booking.com, Expedia, HomeAway/VRBO, Flipkey/TripAdvisor, and Airbnb.

Be alert to read related news.:

https://jessicapressreleases.blogspot.com/2018/05/canine-camp-getaway-of-ny-dog-vacation.html

RedAwning has been a leading innovator in the vacation rental industry since 2010, with a mission to redefine the customer journey for guests, hosts and managers and to drive new approaches that make the booking experience more consistent, easier, safer and better for all. The company is profitable, rapidly growing, and backed by Silversmith Capital Partners. Read related news now.

To browse the RedAwning Collection, please visit http://www.redawning.com

To learn more about RedAwning's complete hospitality solutions and services visit http://www.redawninggroup.com