New agent and call-center features for DialerAI

The new call-center tools allow creation of agents and queues within DialerAI. "Agent support is one of the most requested features from our customers" said Areski Belaid, CTO of DialerAI, "this development is really exciting for us as it develops towards a one stop shop for your call center requirements."

In just few clicks you can create agents for your call-center and assign them to a queue.

Once leads and prospects are called or agents receive calls inbound, DialerAI's automatic call distribution (ACD) will intelligently route the calls to the appropriate agents based on the selected ring strategy. This can also be used with skills based routing IVR, to direct the callers to the most appropriate group of agents.

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Leads and prospects can be called using the power dialer features that use an algorithm to increase agents' talk time enabling agents to reach more prospects in less time.

Agents use their VoIP phone to connect to DialerAI. As the agent is connecting via the Internet, agents can be located anywhere so it's easy to build a virtual call-center with agents working from any good internet connection anywhere.

DialerAI is a product of Star2Billing S.L. formed in 2009 to provide telecoms software development. More information can be found at https://dialer.ai/

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Inaugural Pawtraits Event Benefits Coconino Humane Association With All Santa Pet Pic Profits Going To Charity

Flagstaff Nissan Subaru's inaugural Pawtraits Charity Event will be held on Saturday, December 8 from 11:00am to 3:00pm at 4910 E. Marketplace Drive. As the dealership's official partner, the Coconino Humane Society will receive 100% of all proceeds from donations given, in exchange for a picture with Santa. The dealership's suggested voluntary donation is $20 with pictures open to the entire community including families, kids, and pets. The Coconino Humane Association will also have adoptable pets on-site during the event.

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"We look forward to partnering with the Coconino Humane Association for our inaugural Pawtraits Event," said Trent Olson, owner of Flagstaff Nissan Subaru. "It's always great to see our community come together and give back in a fun way with family, especially during this time of year."

The community is encouraged to bring their pets to the dealer's on-site dog park and enjoy complimentary refreshments and snacks courtesy of Flagstaff Nissan Subaru. Click here.

The dealership also announced that it will be participating in the Subaru Share The Love Event from November 15 through January 2. For every new Subaru leased or purchased, Subaru will donate $250 to a charity of choice. Customers can choose from organizations including local nonprofit Grand Canyon Conservancy, the ASPCA, National Parks Foundation, National Conservancy, and Meals on Wheels.

About Flagstaff Nissan Subaru
Driven by seven core promises, Flagstaff Nissan Subaru is committed to providing exceptional service to customers at its two showroom locations in Flagstaff, Ariz.

Flagstaff Nissan and Flagstaff Subaru, both offer an extensive selection of new, certified pre-owned, and quality pre-owned vehicles with financing options available for every budget.

The two retail locations also sell car parts, service contracts; and offer maintenance and repair services.

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Election Brings New Opportunities, Challenges for ATA Members

The 116th Congress will have new opportunities to address an issue that enjoys strong bipartisan support and impacts Americans across the country. Telehealth allows Congress and the Administration to work together to improve Americans' access to healthcare and plays a critical role in solving public health crises, including the opioid epidemic. Members of the American Telemedicine Association (ATA) are eager to build on recent successes, including multiple bipartisan legislative and regulatory initiatives that support the ATA's goals. Read related news now.

Thanks to H.R. 6, the bipartisan opioids legislation passed into law last month, people with substance use disorders will have access to medication-assisted treatment and other substance use disorder services remotely using telehealth. Earlier this year, Congress worked to include provisions in the Bipartisan Budget Act (BBA), which CMS is now implementing, to allow Medicare patients access to telestroke and end stage renal disease (ESRD)-related clinical assessments via telehealth. Also due to the BBA, telehealth will be more available in Accountable Care Organizations (ACOs) and Medicare Advantage plans. Lastly, CMS has recently finalized rules to expand access to virtual check-ins and remote evaluation, without the traditional restrictions imposed by section 1834(m) of the Social Security Act.

We still face statutory and regulatory barriers at the federal and state levels that hold us back from providing the full range of services we believe are necessary to advance healthcare for Americans. However, ATA members are working every day to increase access to technology-enabled care. We're hoping to leverage legislative and regulatory progress as we continue to break down barriers that prevent the use of technology to reduce health disparities and improve health outcomes.

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About the American Telemedicine Association (ATA)
Established in 1993, ATA is a non-profit, membership-based association located in the greater Washington, DC area. Comprised of a membership network of more than 10,000 industry leaders and healthcare professionals, ATA is the leading telehealth association helping to transform healthcare by improving the quality, equity, and affordability of healthcare delivery throughout the world. To learn more about ATA, visit http://www.americantelemed.org.

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Fragile Ego-Trip – New Study Reveals Factors Behind Control Issues in Relationships

A desire for power, a need to have the upper hand, is not limited to politics or high-stakes business negotiations. In romantic relationships, it's not uncommon to witness an unhealthy balance of power, where one partner exerts a great deal of control over the other and makes all the decisions, dictates what their partner can wear and who he or she is "allowed" to be friends with. What lies behind a need for control, however, is not necessarily power-hunger. Research from PsychTests indicates that beneath the precariously restrained and self-possessed façade of a controlling partner is a desperate desire to feel valued and loved.

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Analyzing data from 3,279 people who took their Relationship Attachment Style Test, PsychTests' researchers singled out a group of 165 people who displayed an extreme need to control a partner and a relationship. According to PsychTests' study, people with a strong need for control struggle with a number of issues, including the following:

DIFFICULTIES WITH EMOTIONAL INTIMACY AND TRUST

SELF-ESTEEM ISSUES

CLINGINESS / NEEDINESS

TENDENCY TO ATTRACT / BE ATTRACTED TO UNHEALTHY MATCHES, OR HAVE UNHEALTY NOTIONS OF LOVE

"Controlling love is a desperate love," explains Dr. Jerabek, president of PsychTests. "On the surface it may appear as a power trip, but on a deeper level it is linked to the controlling partner's lack of self-love and poor self-esteem. It often stems from a highly distorted view of what love really is - which could be traced back to an unhealthy child-parent relationship - and a limited ability to form healthy attachments due to underdeveloped emotional intelligence. We control out of fear. What many people don't realize, however, is that it's not about losing someone we love but rather, losing that feeling of being loved, that feeling of belonging, of value, of contentment. The problem is the fear of loss only makes controlling people more domineering, which will only push their partners further away. We cannot control another human being; we can only take ownership and responsibility for our own conduct, thinking, and personal growth."

"We all long for unconditional love. What we don't realize is that we are the primary source of unconditional love for ourselves. If you love yourself fully and unconditionally, it gives you a sense of safety and the freedom to give and receive love without a compulsive need to control others. And most importantly, unconditional love does not mean you have to put up with abusive behavior from your partner. Unconditional love doesn't mean you have to suppress your true self to avoid conflicts. Unconditional love does not mean you should allow yourself to be bullied into compliance with whatever your partner wants you to think, do, feel or wear. Unconditional love holds space for you to be the best self you can be, fully expressed, open and vulnerable, while still feeling safe. That is what love is."

Want to assess your attachment style? Check out https://testyourself.psychtests.com/testid/2859

Professional users of this test can request a free demo for this or any other assessments from ARCH Profile's extensive battery: http://hrtests.archprofile.com/testdrive_gen_1

To learn more about psychological testing, download this free eBook: http://hrtests.archprofile.com/personality-tests-in-hr

To have these press releases delivered directly to your inbox, send us an email and we will add you to our mailing list: pressreleases@psychtests.com

About PsychTests AIM Inc.
PsychTests AIM Inc. originally appeared on the internet scene in 1996. Since its inception, it has become a pre-eminent provider of psychological assessment products and services to human resource personnel, therapists, academics, researchers and a host of other professionals around the world. PsychTests AIM Inc. staff is comprised of a dedicated team of psychologists, test developers, researchers, statisticians, writers, and artificial intelligence experts (see ARCHProfile.com). The company's research division, Plumeus Inc., is supported in part by Research and Development Tax Credit awarded by Industry Canada.

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Goliath Acquires MacDue: One of the Top 10 Toy Companies on the Italian Market

Goliath and MacDue are pleased to announce their cooperation for the Italian market. Goliath, a global leader in the toy and game industry, has decided to invest strategically on the Italian market, relying on the distribution expertise of MacDue Spa, a company with a history of toy & game distribution for over 40 years.

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"We are delighted to welcome MacDue's team to the Goliath family. Having done business together already for many years, they are an excellent fit for us, similar family business principles and with already many products that we also sell in the rest of the world. With our recent acquisitions and European success, it made perfect sense to take this step," said Adi Golad, founder of Goliath. MacDue, currently the exclusive distributor for Italy of the Maisto, Bburago, Polistil and Rubik's brands, will support the launching of Goliath Italy in the distribution of the vast Goliath portfolio - including Otto il Maialotto, Mr Ficcanaso, Acchiappa il Coniglio, Triominos, Sequence, Rubik's Cube and "Essere o non Essere".

"We are grateful to Goliath for believing in the professionality and great experience of MacDue and also honored to welcome and support this great company that has decided to invest in our country," said Andrea Anelli and Paola Gravati. "We immediately found shared objectives, the same principles and values, we are committed to operate with efficiency immediately." Read all the related news.

Supported by a full marketing campaigns, including major TV support, digital marketing and social media straight away, Goliath Italy aims for a Top 10 place on the market in 2019 The Goliath booth in Nuremberg Toy Fair and the new showroom in Villasanta (MB) will be opened for all the customers that want to discover the Goliath world.

About Goliath
Goliath was founded in 1980 and is one of the few remaining family-owned global toy and game companies. Goliath is an international manufacturer and distributor of a broad range of products. Examples include Wahu®, Rummikub®, Sequence™, Phlat Ball®, Rubik's Cube®, Tri-Ominos®, Wordsearch™, Pop the Pig®, Doggie Doo™, Gooey Looey™ and Catch the Fox™. The company has continued to see substantial growth with the acquisitions of Pressman Toy®, JAX®, Tucker Toys® in the US, Crown & Andrews® and Britz 'n Pieces/Wahu in Australia, Modelco® in France, and Elephanta® in New Zealand. Goliath is a market leader in TV-promoted games and is active in many other toy categories, such as puzzles, arts & crafts, outdoor, activity, and novelties. Goliath products now sell in more than 75 countries worldwide and the company has offices in the Netherlands, Belgium, France, Spain, Portugal, Germany, Poland, Hong Kong, Australia, New Zealand, USA and Canada. Further information is available at http://www.goliathgames.com Read all the latest news.

About Mac Due
MacDue is one of the top ten companies in the Italian toy market. Founded in 1980 by the Anelli family, Mac Due has become an Italian Flag of Distribution specialized in Brand growth. Among the most important brands there are Bburago, Maisto, Polistil, Rubik's brands. The Italian distribution is based on a constant search for new potential channels and on the strength of a superb presence throughout the Italian territory, in all sales channels and in all major key accounts. http://www.macdue.eu

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Aviation Maintenance School Raises funds for Military Nonprofit Founded by a 9-Year-Old Gifted Student

National Aviation Academy (NAA) has been directing charitable dollars towards military-focused nonprofit Operation: Military Matters. Operation: Military Matters was started in November 2015, by a 9-year-old, fourth grader named Graci Tubbs. Moved by Veteran speakers at a school Veterans Day assembly, Graci set out on a mission to support military personnel by letting men and women serving overseas know that their sacrifices are appreciated.

What started out as a school project, collecting supplies from the community and sending care packages from home to the military overseas, soon grew into a nonprofit. Now in the seventh grade, Graci is the driving force behind the cause. She personally speaks to civic organizations, community partners and the public, driving increased awareness of how we at home can provide thoughtful and meaningful support to our military. The organization hosts packing parties to mail personalized care packages abroad, maintaining relationships with individuals serving across the globe. With a significant student and staff population who have served, and as proud supporters of the United States Military and Veterans, NAA is honored to partner with Operation: Military Matters.

Several months of fundraising at NAA culminated in a Food Truck Festival and Open House on Saturday, November 3, 2018 at their Tampa Bay campus located on the corner of US-19 and Ulmerton Road in Clearwater. The event itself was a blast, offering an opportunity to get to know our neighbors and community members, as well as provide resources from the Mobile Vet Center and Bay Pines VA Healthcare System. With 7 food trucks, a mobile gaming station, crafts and infinite opportunities to learn about aviation, it was a great event for an even greater cause.
 
For more information, visit https://www.naa.edu/funds-us-military-raised-aviation-open-house/ or http://www.operationmilitarymatters.com  to donate directly.

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Season's Eatings: Expert Tips for Cooking and Eating Holiday Meals With Dental Braces in Mind

The holidays are just around the corner, and that means lots of special tempting foods. But if you or your kids have dental braces, those fun foods can wreak havoc. Sticky toffee, nuts, chips, and chewy meats can be difficult to maneuver with braces, and can even break orthodontic brackets, resulting in inconvenient and expensive trips to the dentist or orthodontist.

Lynn Schneider, owner of DentaKit.com, a website that specializes in orthodontic information and products, offers some tips to help cook (and eat) a successful holiday dinner that is braces-friendly. Schneider had braces for three years as an adult, and her daughters both had braces as preteens. "Holiday food can be particularly challenging when you have braces on your teeth because it's so difficult to chew correctly," Schneider says. "It's easy to feel left out when everyone around you is munching on delicious treats you can't or shouldn't eat." These are the tips that Schneider has compiled from her own personal experience, and from running her orthodontic business for the past 16 years. Read latest news here.

When cooking a holiday dinner or hosting a holiday party:

When you have braces and are eating the holiday food:

The American Association of Orthodontists recommends that orthodontic patients brush and floss shortly after eating, so a good dental kit is essential. DentaKit.com makes a deluxe Braces Survival Kit, which neatly contains everything you need to keep your braces clean on-the go. If you wear Invisalign or retainers, you can keep your aligner trays clean with Cleanse Freshen Go Retainer Wipes, and the sleek new Capsule Case.

Celebrating the holidays with orthodontic braces may be challenging, but you can get through it successfully with a little forethought, adapted recipes, and the right dental products.

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