Jessica's Press Releases

Thursday, May 23, 2019

Burkholder Insurance Named “Diamond Achiever” in Alabama

Burkholder Insurance of Mobile, Alabama has been named "Diamond Achiever" for the state of Alabama by Frankenmuth Insurance for the second consecutive year. The award is presented to the state agency that attained the highest overall percentage rating in profitability, growth and policy retention during the past year.

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The results achieved by the team at Burkholder Insurance in 2018 have helped the agency become one of the most successful of Frankenmuth Insurance's more than 550 independent agencies.

"We are proud to present this award to the management and staff at Burkholder Insurance," says Frankenmuth Insurance President and COO Fred Edmond. "The members of the agency's team are excellent business partners, providing quality, professional service to all clients they serve."

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To learn more about Burkholder Insurance, find them on Facebook or visit http://www.burkholderins.com.

Frankenmuth Insurance has been providing peace of mind for families and businesses for 150 years. Because insurance is both complicated and critical to people's lives, Frankenmuth works exclusively with 550 independent agents to provide business, home, auto and life insurance policies. With more than 600 employees, the company is headquartered in Frankenmuth, Michigan, and offers insurance products in 15 states. Frankenmuth Insurance is financially sound, with $1.5 billion in assets. The company has an A.M. Best rating of "A" (Excellent) and is a Ward 50® Top Performer. For more information visit fmins.com.

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All information are taken from the news source. We do not promise anything nor take any responsibility for anything the news owner claim. We just share the news as is. You can contact news owner directly in the message for more information.

Coveo Impact 2019 Award Winners Showcase Excellence in Innovation with Coveo Platform

Coveo announced today that four organizations, Dell, Tableau, Xero and Perficient, received awards recognizing their organizations' successful and innovative implementations of Coveo, at Coveo Impact 2019.

"We are honored and excited to recognize these organizations for their work," said Louis Tetu, Coveo CEO and Chairman. "Their teams pushed the envelope for what's possible with Coveo, and demonstrated a real commitment to leveraging relevance to transform their organization. Their results speak for themselves."

Coveo connects people with the most relevant information, and recommends what information they'll need next. The market-leading AI-powered search and recommendations platform helps Fortune 2000 companies enable employee proficiency, increase customer satisfaction and drive overall business growth. More info here.

This year, Dell received the Coveo Industry Leaders Award. The Dell team, led by Bit Rambusch, Vice President – Dell Technologies Services, implemented Coveo to improve digital self-service and knowledge management as a best practices model of analytics for continuous improvement.

Tableau, a leading data analytics and visualization platform, received this year's Coveo Impact Award. The Tableau team, led by Dave Jobling, Senior Program Manager, User Experience, demonstrated highly proficient usage of the Coveo platform, as well as advanced problem-solving and leadership that had a clear and measurable business impact on the bottom line. With their Coveo solution, Tableau improved their customer experience with significant savings in support costs after launching Coveo on the public website, technical support site and customer portal.

"Our implementation of Coveo has led to game-changing insights in our business," said Jobling. "Our comprehensive data and nuanced historical trends have become a mission-critical resource for Tableau and our team is excited to see our progress, as well as receive this recognition."

Xero, the emerging global leader of online accounting software, received this year's Coveo Innovators Award. A customer since 2016, the Xero team, led by Nigel Piper, Executive General Manager, Customer Success, implemented Coveo across their public website, their support site - Xero Central - and integrated Coveo inside their cloud-based application. Through the trailblazing and creative use of their Coveo solution, Xero delivered relevant and unprecedented end-to-end experiences for users that reduced the cost-to-serve while their customer base doubled.

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"Xero's implementation of Coveo has continued to exceed expectations and key success measures, first aiding internal support agents to now helping educate and support our more than 1.8 million subscribers at speeds and accuracy we had previously only dreamed of," said Piper. "We're very excited by our results after transforming our customer experience with Coveo."

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Lastly, Perficient, a leading digital transformation consulting firm, received this year's Coveo Accelerator Award for their deep knowledge and technical expertise in delivering innovative solutions and value-driven business outcomes for Coveo clients. By bringing Coveo AI-powered search and recommendations to Fortune 1000 customers, Perficient improved customer experiences, drove operational efficiency, achieved cost savings, and delivered revenue performance.

"We are honored to receive this award that recognizes the breadth and depth of our expertise with the Coveo platform," said Eric Immermann, Director of Enterprise Search and Content at Perficient. "Consumers demand personalized experiences. As a Coveo Platinum Partner, we're committed to delivering innovative search technology solutions that enable our customers to provide relevant and meaningful interactions across all digital touchpoints."

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Coveo Impact is Coveo's annual customer community event, held this year from May 22 - 24 in San Francisco. Coveo Impact brings together an innovative and diverse group of Coveo administrators, developers, and industry practitioners who are committed to going beyond digital to transform their organization with AI-powered relevance. Read here.

To learn more about Coveo Impact 2019 or the Coveo Impact awards please visit impact.coveo.com.

About Coveo

Make business personal.

Coveo uses AI and intelligent search technologies to personalize millions of digital experiences for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers, intranets and digital properties and apps effortless, content-rich and effective. Coveo is also embedded in many leading business applications from vendors including Salesforce, Sitecore, ServiceNow, Dynamics and more. Coveo partners with the world's largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.

Coveo is a trademark of Coveo Solutions, Inc.

Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn, Twitter, and YouTube.

NOLS Summer Adirondack Backpack Adventure for Teens Builds Confidence, Leadership and Outdoor Skills

The school year is coming to an end, and for many teens that means a summer filled with preparation as they begin their high school career. With higher expectations, increasing team sport demands and new social situations, some teens may be cautious and lack the confidence to tackle the new setting. Fortunately, the forests, hills and lakes of the Adirondack Mountains in upstate New York are the perfect place to escape the stress of upcoming responsibilities and dive into learning leadership and outdoor skills that can aid in navigating through the challenges of high school and beyond.

Stepping out of their comfort zone and into the New England wilderness, students will explore the Adirondack Forest Preserve with their cohorts on an Adirondack Backpack Adventure offered by Wyoming-based NOLS (National Outdoor Leadership School). This two-week expedition, offered on specific dates June 20 – August 18, 2019, is geared specifically towards 14- and 15-year-olds – giving current and incoming high school freshman a chance to collaborate with a group of their peers. The survival skills learned while backpacking – whether it's deciding where to camp or resolving an argument between campers – teaches students good judgment and communication skills. These experiences will help them understand what their leadership style is and how they can support their group. And at the end of this course, they'll walk away with real experiences that will help them be a leader for the rest of their lives. Be alert to read related news.

"Before I went on this trip I was more of a follower. Instead of voicing my ideas or opinions I went along with the crowd," says Isabella Willard, NOLS Adventure grad. "With NOLS I learned to be a delegated leader, an active follower, and consensus member. This new ability of being a leader has helped me in my school, social life and family life."

Parents can rest assured their children are in good hands. Like the majority of NOLS instructors, Taylor Huntley, program manager of NOLS Northeast, has over 10 years of experience facilitating human-powered outdoor pursuits. The school sets up all Adventure course instructors for success through stringent training that prepares them not only to teach technical skills at the highest level, but also to develop leadership attributes by connecting with teens on a personal level.

"NOLS has a long history of preparing students to step boldly into all new challenges, be it the wilderness or their everyday lives," says Huntley. "Our goal with teen-focused courses is to expose students to problem-solving and communications skills, growing their self-confidence as they begin to shape and understand their own leadership style."

In addition to the 14-day Adirondack Adventure course, NOLS offers 10 Adventure Courses in the summer in Idaho, Wyoming and Washington State, including options for all-girls expeditions. Whether traveling in the Wyoming Range, the Palisades, the Beaverheads, the Beartooths, the Lemhis or the Absarokas, students will get the famous NOLS curriculum taught by the same experienced instructors who teach for NOLS worldwide.

NOLS recently introduced dedicated courses for the 16- and 17-year-old age range. Canoeing through ancient waterways and climbing the peaks of New England, students will learn about the area's ecology as well as earn the opportunity to practice in peer leadership. In total, there are seven expeditions for high school juniors and seniors featuring backpacking, sea kayaking and rock climbing skills. Students have the opportunity to learn these technical skills in some of the U.S.'s most scenic locations including Alaska, Wyoming and Utah. Tuition ranges from $3,725 to $5,850 per person for the 14- to 21-day courses, with the Adirondack Backpack Adventure trip priced at $3,725.

About NOLS
NOLS is the world's leading wilderness school. A nonprofit based in Lander, WY, the school provides students the opportunity to step forward – whether on an expedition, wilderness medicine or custom course. Students of all ages graduate from their courses prepared to lead their communities in a changing world. Graduates have a lifelong desire for leadership, commitment to continued skills development, and ongoing education. Since 1965, NOLS has embraced and explored the unknown through outdoor and classroom-based experiences. To learn more about NOLS, call 800.710.6657 or visit http://www.nols.edu. Read latest news here.

Siemplify Customers and CEO to Share SOAR “Tales from the Trenches” at Gartner Security & Risk Management Summit 2019

Siemplify, the leading independent provider of security orchestration, automation and response (SOAR) solutions, announced today that Siemplify customers, along with CEO and co-founder Amos Stern, will deliver a presentation on "Security Orchestration, Automation and Response – Tales from the Trenches" during June's Gartner Security and Risk Management Summit 2019.

The talk, scheduled for 10:45 a.m. EDT on June 18, will separate hype from reality by demonstrating how organizations leverage SOAR in the real world as a force multiplier for their security operations. Stern will be joined by Ariel Litvin, CISO of First Quality Enterprises, a multibillion-dollar manufacturing firm, and Glen Combs, security consulting partner at Crowe LLP, a top 10 global accounting firm. This practical session will provide attendees with a better understanding of how to make SOAR work for their security needs.

As defined by Gartner, "SOAR refers to technologies that enable organizations to collect inputs monitored by the security operations team. For example, alerts from its SIEM and other security technologies, where incident analysis and triage can be performed leveraging a combination of human and machine power to help define, prioritize and drive standardized incident response activities according to a standard workflow. SOAR tools allow an organization to define incident analysis and response procedures in a digital workflow format." (Gartner, Hype Cycle for Threat-Facing Technologies, 2018, Pete Shoard, 13 July 2018)

"Mature security operations are the linchpin of any successful infosec program," Stern said. "To achieve this, both enterprises and managed security services providers, including First Quality and Crowe, are embracing SOAR to overcome alert fatigue and skills shortages, drive efficiency, and respond to security threats at scale."

Gartner predicts that "[b]y year-end 2020, 15% of organizations with a security team larger than five people will leverage SOAR tools for orchestration and automation reasons, up from less than 1% today." (Gartner, Innovation Insight for Security Orchestration, Automation and Response, Claudio Neiva, et al., 30 November 2017)

The Gartner Security & Risk Management Summit will take place June 17 to 20 at the Gaylord National Resort & Convention Center in National Harbor, Md.

About the Gartner Security & Risk Management Summit 2019
The Gartner Secur ity & Risk Management Summit 2019 features programs focusing on key topics such as business continuity management, cloud security, privacy, securing the Internet of Things (IoT), and the chief information security officer (CISO) role. Gartner analysts will explain the latest information on new threats to enable digital business in a world of escalating risk.

About Siemplify
Siemplify, the leading independent security orchestration, automation and response (SOAR) provider, is redefining security operations for enterprises and MSSPs worldwide. The Siemplify platform is an intuitive workbench that enables security teams to manage their operations from end to end, respond to cyberthreats with speed and precision, and get smarter with every analyst interaction. Founded in 2015 by Israeli Intelligence experts with extensive experience running and training security operations centers worldwide, Siemplify has raised $58 million in funding to date and is headquartered in New York, with offices in Tel Aviv. Visit us at siempify.co or follow us on Twitter at @Siemplify.

Inference Solutions Featured in DMG Consulting’s 2019-2020 Intelligent Virtual Agent Product and Market Report

Inference Solutions, a global provider of Intelligent Virtual Agents for sales and service organizations, today announced its inclusion in DMG Consulting's 2019-2020 Intelligent Virtual Agent Product and Market Report. The report identifies Inference Solutions as the intelligent virtual agent (IVA) market share leader, based on number of customers, with 15.8% share of the global market.

In addition to quantifying market share of the global IVA market, the report also includes qualitative feedback from customers of the IVA vendors included in the report. Customers were asked to assign satisfaction values on a five-point scale pertaining to 10 key vendor performance categories. Inference achieved an overall vendor satisfaction score of 4.33, and a perfect score of 5.0 for product innovation.

"An important step in an organization's digital transformation is to provide their customers with a personalized and intelligent self-service experience cost effectively, regardless of the channel in which they elect to interact," said Donna Fluss, President, DMG Consulting. "The most sophisticated self-service is provided by the new generation of IVAs. The question is not whether organizations are ready to migrate from existing self-service solutions to IVA-supported voice and digital self-service, but how quickly they can effectively adopt this AI-enabled self-service technology."

Over the past several years, consumers have grown accustomed to voice assistants. Whether interacting with their smart watches, mobile phones or smart home devices, people are now comfortable speaking to these devices, and receiving service from them. Consumers now expect the same type of conversational self-service experience when they contact their favorite brands for service. This is causing those brands to accelerate their transition from basic IVR to intelligent virtual agents.

This change in customer behavior comes at a time when Google, IBM and other platform providers are investing heavily in technologies that underpin many of the latest IVA solutions, making them more affordable and easier to implement than ever before.

DMG's report – now in its third edition – provides an in-depth analysis of these AI-based contact center solutions. This year's report offers detailed insight into the IVA market, which is experiencing rapid growth.

"DMG Consulting's report provides one of the most thoughtful, comprehensive analyses of the IVA market, and we are pleased to be singled out as the global market share leader, based on number of customers," said Inference Solutions CEO Callan Schebella. "Customer acquisition has accelerated significantly this past year, and we expect strong growth to continue as we extend our footprint with key partners who use Inference to build and sell IVA solutions to their customers."

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Inference recently made important upgrades to its Studio platform to make it easier for telecommunications carriers, contact center software providers and enterprises of all sizes to harness the power of Google Speech-to-Text, Wavenet TTS and Dialogflow. Visit the Inference blog to learn more about these new capabilities.

Visit http://www.inferencesolutions.com to learn how Inference Studio is helping telecommunications carriers and contact center software providers build and deploy IVA solutions for their customers. Visit DMG Consulting's website for information on how to purchase its 2019-2020 Intelligent Virtual Agent Product and Market Report.

About Inference Solutions
Founded in 2011 and headquartered in San Francisco, Inference Solutions is a global provider of Intelligent Virtual Agents for sales and service organizations. Inference's AI-powered Intelligent Virtual Agents automate the routine and repetitive conversations handled by live agents today over voice, chat and text. Inference is trusted by organizations around the world – from small business to the fortune 5000. Businesses and government organizations trust Inference to streamline inbound and outbound customer communications and service. Inference is resold by T1, T2 & T3 carriers, as well as by UC and Contact Center software providers to extend their automated self-service capabilities. For more information, visit http://www.inferencesolutions.com/.

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Lab Alley Adds Pentane and N-Pentane to its Solvent Product Mix, Offering Competitive Pricing and Faster Delivery Dates

Lab Alley's (http://www.laballey.com) recently added Pentane, also known as n-Pentane (Normal Pentane) to its solvent product mix inventory, offering competitive pricing and faster delivery dates. Lab Alley now carries Pentane and n-Pentane in all major packaging sizes ranging from bulk Pentane volumes such as 55-gallon drums to smaller volumes like 500mL bottles. All of the Pentane and n-Pentane solvents are stocked in Pennsylvania, Texas and Southern and Northern California warehouses. All orders for Pentane and n-Pentane are shipped same-day or next-day to cater to customers that desperately need fast delivery timelines. Read related news here.

n-Pentane is used as a solvent and in many industrial applications such paints, coatings, pharmaceutical and petrochemical. Pentanes are used as solvents in laboratories, for extraction processes, as a reagent and as fuel components. Pentane, a hydrocarbon, has properties that are similar to butanes and hexanes. n-Pentane is used for the extraction and eluting of distillates, concentrates, volatiles and essential oils from plant materials and cannabis. n-Pentane can be used with hydrocarbon extraction systems that extract THC oils, CBD oils and dabbing oils from cannabis.

"Pentane and n-Pentane are critical solvents that are used for extraction process and eluting of concentrates. Therefore it is a critical solvent that is used in the manufacturing of products so it is really important that companies have this available and delivered in a timely manner or else their manufacturing process stops!" says Fred Elabed, Partner of Lab Alley LLC. One of the delivery challenges with Pentane and n-Pentane is that the larger volumes between 4 liters and 55 gallon drums are Hazardous material which means the solvent cannot have expedited shipping (2 day or overnight). Per UPS and FedEx guidelines larger volumes of Pentane and n-Pentane can only be shipped using Ground service. Because of the larger volumes of Pentane and n-Pentane being Hazardous, it's important that this item be in stock in strategic locations close to the customer so they can get it within 2 days instead of 2 weeks. Lab Alley has Pentane and n-Pentane in stock in all major packaging sizes on the East Coast, Southwest, and West Coast to give the customer a great price and fastest delivery time within the industry. Lab Alley also has Pentane and n-Pentane available in small volumes from 500mL - 1 liter bottles that are non-Hazmat and can be expedited shipped overnight or 2 day air to the customer. "By having Pentane and n-Pentane in stock in all major sizes and multiple warehouses across the USA and having a acute understanding of the entire shipping and delivery process, Lab Alley is able to offer Pentane and n-Pentane to any company with most competitive pricing and fastest delivery times within the industry," adds Fred Elabed.

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Lab Alley offers Pentane and n-Pentane for a variety of research, industrial, and educational uses. Pentane and n-Pentane selections are offered in a wide variety of sizes to cater to each customer usage needs from a 500mL and 4 liter bottles, 5 gallon pals, and 55 gallon drums to 270 gallon totes.

Pentane and N-Pentane
Pentane and N-Pentane, 500 mL Bottle
Pentane and N-Pentane, 1L Bottle
Pentane and N-Pentane, 4L Bottle
Pentane and N-Pentane, 5 Gallon Pal
Pentane and N-Pentane, 55 Gallon Drum

Click here - https://www.laballey.com/collections/pentane to find out more about Lab Alley's wide variety of Pentane and N-Pentane selections. Be alert to read related news.

About Lab Alley
Lab Alley LLC is a woman-owned small business enterprise that distributes laboratory chemicals and reagents, laboratory chemical solvents, and laboratory consumables to Biotech, Life Science, Pharmaceutical, R&D, Industrial, Academia/Education, Cannabis/Hemp, and Government Agencies. We actively market our product portfolio to customers within our targeted market segments. Our chemicals and reagents categories include Ethanol, Solvents, Acids, Bases and Caustics, Buffers, Salts and Inorganic Chemicals, and Solutions.

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Located in the heart of the Austin, Texas, Lab Alley was established with the express goal of offering a cohesive buying experience for laboratories throughout the country and around the world. Our extensive product line and diverse branding are uniquely fitted to meet the needs of our customers. Our comprehensive product website and trained staff are adept at finding the perfect solution for each customer.

For a complete listing of our product portfolio please visit our website at http://www.laballey.com.

Matchnode In New Relationship With The Chicago Bulls To Help Maximize Digital Advertising Impact

Matchnode, a Chicago digital advertising agency, announced today a new relationship with the Chicago Bulls in which they will help the NBA franchise with their digital advertising strategy, specifically driving ticket sales and promoting Youth Hoops camps for the 2019-2020 season.

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Chris Madden, Co-Founder at Matchnode said "We're very excited to work with the Bulls to drive ticket sales for the upcoming season. We are proud to be working with a team that means so much to Chicagoans and to basketball fans all around the world." Read related news now.

"Our ROI-driven digital strategy uses people-based targeting solutions to drive incremental ticket sales for both season ticket and single-game campaigns. We can't wait to see the results next season as the Bulls' investment in paid digital strategy aligns perfectly with the rise of an exciting young core of players on the court."

The Chicago Bulls and Matchnode came together after the Bulls organization was looking for a Chicago-based, direct response digital ad agency, who that could work as an extension of their team, had in-house custom data and reporting tools, possessed a deep knowledge of the NBA, and showed a passion for the Chicago Bulls brand.

Matchnode also has a long track record as an agency that works with established brands making the shift to digital. The Chicago Bulls relationship is a natural next step in Matchnode's leadership in helping organizations use digital advertising and strategy to grow sales.

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"Our tactics help generate demand for organizations looking for digital growth opportunities, so we look to be highly efficient with ROI while also driving volume." said Madden. "We are laser focused on the person on the other side of the ad, in this case Bulls fans considering investing their hard- earned money in support of the team and a great NBA experience at the United Center with friends and family."

About MATCHNODE

Matchnode is a Chicago-based digital advertising agency that specializes in paid social. We believe that paid social and digital ads have the clearest attribution of return on ad spend across all marketing channels, and that it requires specialists. Our clients say that we clearly communicate and develop understanding of return on ad spend (ROAS), implement bleeding edge tactics and tests as a Facebook Marketing Preferred Partner, and create engaging content for paid promotion that our client's customer wants to see. In addition to the Chicago Bulls, some past/current clientsare LendingTree, Byline Bank, Indiana University, and New Balance Chicago.

Thursday, May 23, 2019

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