Tuesday, June 26, 2018

Bright Pattern, Leading Provider of Omnichannel Contact Center Software, Integrates with SAML 2.0

Bright Pattern today announced its integration with Security Assertion Markup Language (SAML) 2.0 to help contact centers manage passwords and enable all users to log into multiple systems in a single step.

Bright Pattern works with SAML 2.0 identity providers such as Okta, ForgeRock, and Microsoft's Active Directory Federation Services to provide single sign-on (SSO) functionality for agents, system administrators, and all other users in an organization. SSO provides a streamlined solution for authentication, employee password management, identity management, access management, identity gateways, user directories, and secure connections.

In addition, managers can now take advantage of just-in-time (JIT) user provisioning, which enables the automatic creation of a user account on all systems upon the first sign-on attempt.

SSO functionality helps contact centers reduce costs, bolster productivity, and establish trust. With SSO, mid- to large-sized contact centers working in multiple applications will experience a significant reduction in agent account setup time. Moreover, SSO helps contact center administrators to save time when deleting user accounts for inactive employees. High turnover typically requires that administrators spend a great deal of time deleting agent accounts across multiple systems. SSO saves substantial time by allowing administrators to delete all accounts for an agent at once.

Read more about Bright Pattern's single sign-on capabilities with SAML 2.0.

About Bright Pattern
Bright Pattern's cloud contact center software simplifies omnichannel customer service for customers, agents, and contact center managers. Bright Pattern's cloud contact center solutions are used globally in over 27 countries and 12 languages by companies of all sizes.

For more information, press only:
Shelby Faris
Marketing Manager
Bright Pattern
shelby.faris(at)brightpattern(dot)com
+1 720-209-2818

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NEST Fragrances Launches Cocoa Woods

NEST Fragrances, a leading luxury fragrance brand, today announced the introduction of Cocoa Woods, a new eau de parfum debuting this week at Sephora stores, Sephora.com and NESTFragrances.com. It is the 12th eau de parfum created for the NEST Fine Fragrances Collection.

"Cocoa Woods is an empowering fragrance which embodies the values and principles that have guided me throughout my life," said Laura Slatkin, Founder and Executive Chairman of NEST Fragrances. "Cocoa Woods is very warm and passionate on the inside, yet very strong and resilient on the outside."

In 2018, Slatkin commemorates 25 years in the fragrance industry and celebrates the 10-year anniversary of the launch of her NEST Fragrances brand. Cocoa Woods is inspired by Slatkin's personal experiences when faced with adversity and how she persevered to overcome obstacles to achieve her goals.

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"My own story is best told in moments of being challenged," said Slatkin. "Fifteen years ago, I learned I would face the challenge of raising my son who is deeply affected by autism. My answer to his diagnosis was to start a foundation called NEXT for Autism. We founded the first public school dedicated to children with autism and we built a major brain institute with Columbia University and Weill Cornell. At the same time, I started NEST Fragrances, which has grown tremendously over the past 10 years. All of this took strength and a fearless approach to the unknown, a willingness to forge new territories, and to do things I did not know how to do. But, when I successfully overcame each challenge and obstacle, it was very gratifying and I felt empowered. That is the mood I wanted to create with Cocoa Woods."

Characterized as a woody-gourmand scent, Cocoa Woods takes the essence of bittersweet cocoa wrapped in sequoia wood and white sandalwood, blended with exotic hints of tiaré blossom and Thai ginger. "Cocoa Woods represents reaching your goals and pushing yourself to do things that are outside your comfort zone," Slatkin continued. "When you do that, you feel an enormous sense of accomplishment, and that is empowering."

Cocoa Woods is available for purchase in a 1.7 Fl. Oz. (50mL) eau de parfum spray for $74 and a 0.27 Fl. Oz. (8mL) eau de parfum rollerball for $27 at Sephora stores in the U.S. and Canada, Sephora.com, QVC.com, and NESTFragrances.com. Cocoa Woods debuts at Sephora in Australia and Mexico in September.

Follow us at @NESTFragrances on Instagram, Facebook, Pinterest and Twitter.

About NEST Fragrances
NEST Fragrances, the "Company," is a leading designer, manufacturer and marketer of exceptionally crafted luxury home and fine fragrances. The Company was founded in 2005 by fragrance authority Laura Slatkin; NEST Fragrances, the "Brand," was launched in 2008 and celebrates its 10-year anniversary in 2018. The Brand boasts more than 20 home fragrance collections consisting of luxury scented candles and reed diffusers in several sizes, liquid soap and hand lotion, and the innovative Liquidless Diffuser™. In 2013, the Brand launched the NEST Fine Fragrances Collection, which today consists of eight fragrances available in eau de parfum sprays and roller balls, and luxury body cream. The Brand's products are sold primarily in North America through a growing wholesale customer network of luxury specialty department stores, beauty product stores, boutique stores and spas, and the Company's online flagship store NESTFragrances.com.

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ObservePoint Hires Harold Madsen As The New Vice President Of Engineering

ObservePoint, the premier provider of automated data governance, tag auditing and GDPR compliance solutions is pleased to announce their new VP of Engineering Harold Madsen.

Harold brings more than 20 years experience to his new position with ObservePoint, having previously led the development and engineering teams and projects at Novell, ApexConnex, Collabratus, and, most recently, Ancestry.com where he managed the building of several of Ancestry's core offerings for more than nine years.

"Harold was interviewed by the executive team, the board, and many in the engineering team before being selected. While numerous candidates were interviewed, he quickly emerged as the right one for the job and I'm very excited about him joining the team, " said Rob Seolas, CEO of ObservePoint.

Madsen will assume responsibility for the creation, delivery, and maintenance of the ObservePoint product. Madsen will work closely with ObservePoint's product, engineering, QA, operations and executive teams to ensure that all the ObservePoint trains run on time and as efficiently as possible.

"Harold is one of only two managers I've had in my career that really exemplify the qualities of leadership and caring for his people. Working for and with Harold is a pleasure. Watching how he handles difficult situations is an inspiration and I'm taking notes," said John Bickerstaff, Principal Engineer at Ancestry.com

Madsen brings the expertise and track-record of a successful leader, along with the hands-on business experience of a seasoned engineering executive. His strong combination of technical skills, past experience, and Leader-Leader management style promises to be an important addition to the ObservePoint team. Click here to read the latest news.

About ObservePoint

ObservePoint empowers data-informed companies to trust their data and better serve their customers through the application of best practices in web tag auditing.

Founded in 2007 by John Pestana and Rob Seolas, ObservePoint pioneered automated web and app analytics auditing. ObservePoint's patented WebAssurance™ and AppAssurance™ technologies audit millions of pages and mobile apps every month to report data loss, inflation and leakage to web analytics managers and stakeholders of the world's leading enterprise companies.

ObservePoint's Data Quality Assurance solution ensures that customer data is accurately collected, utilized, and safeguarded, giving your organization the confidence to make better decisions based on better data.

For more information visit http://www.observepoint.com. Follow ObservePoint on Twitter, LinkedIn, and Facebook.

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Skout's Honor Launches Pet Toy & Bowl Cleaner

Skout's Honor, the award-winning pet specialty brand that has become known for its plant-powered cleaning solutions and patent-pending probiotic skin care/grooming line, today announced the launch of its Toy & Bowl Cleaner, a safer way to clean the slime and grime from pets' favorite toys, food and water bowls.

"Let's face it – anything you use to clean your pet's toys and bowls will ultimately end up in their mouth," said Jenny Gilcrest, director of marketing for Skout's Honor. "Most people use regular dish soap, or throw them in the dishwasher for convenience – but many of those cleaners can leave a toxic residue, which ends up being ingested by your pet. We're excited to offer our new Toy & Bowl Cleaner as a natural, safer solution – it's food-grade, preservative-free and made with only plant-derived ingredients." Read this for more information.

Skout's Honor Toy & Bowl Cleaner (MSRP: $9.99, 8oz)

Skout's Honor Toy & Bowl Cleaner is available exclusively at pet specialty retailers in the United States and Canada, as well as online at Chewy.com, Amazon.com and SkoutsHonor.com

For distribution and retail opportunities please contact Shannan Morlas, National Sales Manager, at shannan@skoutshonor.com [shannan@skoutshonor.com __title__ ].

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About Skout's Honor
Skout's Honor is an award-winning company based in Irvine, Calif. that offers BETTER, FASTER, STRONGER plant-powered solutions to everyday pet stain and odor problems and a patent-pending NEW line of Probiotic Skin Care/Grooming products for pets. Founded by a team of animal lovers and proud pet owners, the company created its "Skout's Paw Pledge," and donates a day's worth of food for a shelter animal in need with every product sold. For more information on the products and for specific retailers, please visit SkoutsHonor.com

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Empty Faces, Scariest Subscription Box in the World, Increases Membership Capacity After Successful Pre-Sale Launch

Today, Gnomish Hat, the parent company and creators behind Hunt A Killer, the fastest-growing thriller subscription in the world, officially opened memberships for its second brand Empty Faces, an immersive paranormal investigation, bringing its popular, interactive storytelling concept to horror fans everywhere. After experiencing a triumphant, exclusive pre-sale over the last six months and receiving enthusiastic feedback from early adopters of the Empty Faces' season one "The Woods," memberships are now widely available to the public.

"Since introducing the idea of Empty Faces earlier this year, our team has been working diligently to perfect every detail for this official membership increase phase and I couldn't be more proud," said Ryan Hogan, co-founder and CEO of Gnomish Hat. "Based on the feedback we've received thus far, we're beyond hopeful that this storyline will resonate with admirers of the horror, paranormal and supernatural genres. We're currently focused on creating a dedicated community and helpful environment for members to connect with one another in a collaborative space as we have accomplished with our Hunt A Killer universe."

"The Woods" is the first horrific journey in the Empty Faces series. Throughout the five episodes, players can expect a storyline centered around a grandmother who comes to live with her granddaughter in an eerie and isolated setting in the woods. After her granddaughter goes missing and is found in a comatose state, the grandmother asks for help to fight off the sinister entity menacing her family.

Each monthly episode is thoughtfully pieced together by the company's world-class team of fiction horror writers and delivered directly to the member's doorstep. Filled with bizarre objects and disturbing messages from an indescribable evil, each episode introduces players to rituals and puzzles used to help save the victim. The interactive experience acts as an off-screen television show that players can touch, feel and smell. The continuous adventure strategically connects the dots episode by episode ultimately leading members to solve the unknown at the completion of the season. Empty Faces can be played alone, in a small group or even a large setting and is a favorite among horror and thriller fans, subscription box buffs, movie enthusiasts and gaming devotees.

"Empty Faces allows curious minds to authentically delve into another world and even be exposed to things they might never have learned on their own," said Derrick Smith, co-founder and VP of product at Gnomish Hat. "Players can expect to be shocked every single month. We're serving up clues, codes and digital breadcrumbs like never before and we look forward to hearing what our community thinks."

Pricing is flexible and starts at $26 per month. Other benefits available to members include access to the private Facebook Group and forum, invites to special meetups and events, deals and first-chance sign-ups for community activities, among more. For additional information or to join the scariest subscription series, individuals can submit an application at emptyfaces.com.

ABOUT EMPTY FACES
Empty Faces (EF) is a new immersive paranormal investigation created by Gnomish Hat, the makers of the popular true crime subscription experience Hunt A Killer. Each monthly episode is shipped directly to the member's doorstep and is filled with bizarre objects and disturbing messages from an indescribable evil. "The Woods" is the first horrific journey in the Empty Faces series and is spread across five eerie episodes. Members can play alone, in a small group or as a collaborative team by using the private Facebook community in order to survive and solve the saga. For additional information or to join the scariest subscription series, visit emptyfaces.com.

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Tech & Dog Lovers Team Up to Help Families Everywhere Enjoy More Peace of Mind When at Work, Home, the Vet, Groomer & While Traveling with San Francisco-Based DogLog App

DogLog solves the communication gap when multiple people take care of the same dogs. Say goodbye to the days of accidentally feeding the dog twice or thinking someone else took the dog for their walk.

DogLog is beneficial to anyone who takes care of their dog solely, or within a group of other people. The user just downloads DogLog app, and everyone, including the fellow dog caretakers, creates a "pack.' This pack involves the pet owner, their dog, and any other caretakers of the dog. And the pack is where the magic happens. It's the method by which people can communicate with each other and know that their dog is always being taken care of.

The BENEFITS of DogLog app are that the pack caretakers can also log activities, such as feedings, treats, going on a walk, pee, poop, giving medication, teeth brushing, grooming, and training. They can add comments to activities to provide extra information, get notified when activities are logged for their dog, use the statistics page to get insights about their dog's life and have a live feed of their dog's activities at all times. The developers also made sure the app can support people who have multiple dogs.

Shares Lynn Marks, Co-Founder, about the DogLog app process, "After they create a pack, any time that the user does something for the dog they log it into the app, and they can add comments as well if they want to add something more in the description. All information is saved into the dog's log, or timeline. This alerts all the other pack members that their dog is being taken care of, and because everything is logged with time stamps and additional comments, it can be referenced back to at a later time if they need to review what other activities need to be taken care of." Read all the related news.

Users have appreciated another benefit, that they can use the analytics feature of DogLog to look out for any concerning trends regarding their dog's health. Additionally, it is very useful if medicine needs to be distributed. "DogLog app also helps to make sure that dog owners never miss a dose of Heartworm or dog's flea and tick medicine, so he/she is always protected," expresses Lynn Marks.

In addition to the current app, DogLog designers have many futuristic features they plan on adding to the app, like caretaking reminders, and connecting people who are interested in having their dog meet other dogs to socialize in the same neighborhood. The developers are always welcoming new ideas from avid DogLog app users.

A NEW PUPPY TO LOVE
The Marks family lost their dog, Joy, who inspired the creation of DogLog app. When the time was right, they went out and got a new labradoodle pup, Cali, to be a part of the family.

"DogLog was inspired by us having to take care of Joy, but after she passed away and we decided to get a new dog, it was great to already have such a useful tool to take care of our puppy, Cali. My favorite benefit is when I am out of the house, in my office most of the day, and I get a notification on DogLog saying that my brother has taken her on a walk and given Cali her food, and it fills my heart with warmth and reassures me that our dog is not being neglected while I am out and cannot take care of her," describes Lynn Marks. Click here.

Numerous reviews have been posted on the Google Play and iOS store like this one from Kay Blodge: "I truly love this app! It helps my boyfriend and I keep track of our puppy's bathroom and feeding schedule when we are on different schedules. I was searching for an app exactly like this and I am so grateful I found it!"

Lynn Marks, Ron Marks & Gideon Marks, based in Silicon Valley, California, and Liat Marks in Israel, are the founders of DogLog app, which was developed organically by a family in need of a systematic way to take care of their dog in the city. The Marks family was able to create the concept for the app because of the combination of people in their family. Gideon Marks, Anchor Mentor at Google Launchpad Startup Space, Former Managing Director at Garage Technology Ventures, and Blue Startup, and Former CFO at RAD Data Communications raised amazing children who were excited to use their talents to create a working legacy for their dog Joy. Ron Marks, a computer science engineer, coded it and Lynn Marks, a product manager, runs the project very structured with emphasis on feedback from users. Liat Marks helps with legal and marketing virtually, from Israel.

Lynn Marks shares how it all started: "We started DogLog as a family to solve a problem that we were having as a family. Our dog Joy was a member of the family, so we wanted the best for her. We wanted her to have the best life while keeping her as healthy as possible. We realized that our lives were getting too busy to successfully keep track of what activities each family member had already done to take care of our dog." Read this for more information.

THE BIG MOVE TO SAN FRANCISCO
After raising Joy for 8 years in a suburban house with a huge backyard, the Marks family moved to San Francisco, where they started caring for their dog in an apartment where they always had to remember to take their dog outside.

Shares Lynn Marks, "When Joy actually got sick, I realized how useful DogLog actually is to see trends and keep track of our dog's lifestyle. My dad actually noticed that she started pooping more often than the past year, since we had been tracking it. That info peaked our interest to use the analytics part of our app to see how her behavior changed, and her health was deteriorating.

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When we went to the vet, we were able to show him real data as to when we saw this change occur. When we realized she was sick, and we had to keep her on a strict regimen of pills, we used DogLog so religiously to see when we actually gave her the medicine to know exactly when to give it to her. We had to keep track of her pain medicine, her ulcer medicine, etc."

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CO-FOUNDER FATHER, GIDEON MARKS, SHARES HIS PASSION
Co-Founder of DogLog app, Gideon Marks, is excited that his children are all a part of the creation of DogLog. "We are extremely passionate about dog wellness. We wanted to create this app and hopefully make a big difference for other families with dogs. We asked ourselves, 'How do we guarantee that these members of the family, those that do not have a mouth, and lack the ability to communicate with us, that we are listening?'

DogLog started as a family project. It solved the problem within our family. When we moved to San Francisco, out and about at dog parks and in the city, we started asking people questions. We realized that ours was a challenge that a lot of others have. For people who shared the same dog and had dogs that needed meds, they wondered, 'Did she get the medicine yet? Did she eat on time? Did my child/spouse/dog sitter feed or give meds to the dog?' People we spoke with said it was a real problem," expresses Gideon Marks.

Problem solved. Since it's the first day of summer, why not download DogLog app today to help your entire caretaking crew communicate during the busy travel months ahead?

DogLog app can be downloaded:

iOS Store goo.gl/EWhQrF
Google Playstore goo.gl/6ew66G

Social Media:
Facebook.com/DogLogApp
Twitter.com/DogLogApp
Pinterest.com/DogLogApp
Instagram.com/DogLogApp
YouTube.com/DogLogApp
GooglePlus.com/DogLogApp

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The Glenholme School celebrates Class of 2018

The Glenholme School, a special needs boarding and day school, celebrated its fourteenth commencement in Washington, Connecticut on Wednesday, June 20, 2018. It was an important celebration for the Class of 2018 and for Glenholme, as the occasion is distinguished by the school's 50th anniversary. Read latest news here.

Over 200 parents, family members, friends, faculty, and fellow schoolmates gathered to salute the 18 members of the graduating class.

Glenholme Executive Director Maryann Campbell provided a charming welcome address. She highlighted the history of the school, beginning with gift of the Glenholme Farm to the Devereux Foundation in the mid-1960's and all the school's amazing accomplishments on campus, in the community, and the around the world over the last 50 years. She followed with memorable tributes to the soon-to-be-graduates as their images scrolled across the backdrop. Ms. Campbell echoed praise to the graduates and all who supported them throughout their incredible journey.

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The Student Council President proudly voiced, "Today, we are recognized for all of our hard work and achievements. But more importantly, we leave Glenholme as positively changed people."

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After the moving speeches, awards and scholarships were bestowed upon six most deserving seniors. The honors included the Susan Clark Memorial Scholarship and the Harry Van Sinderen Award for exceptional character values. Ms. Campbell returned to the podium to convey the Campbell Spirit Community Awards, recognizing two individuals for their participation in every after school program available that Glenholme has to offer its students.

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Following the honors, each member of the Class of 2018 received his or her diploma and time in the spotlight.

Additional musical pieces were perfectly woven into the event including "Light of Glenholme," the school song, and the graduates' touching rendition of "Good Riddance (Time of Your Life)" summoned a few tears from the audience.

Glenholme Executive Administrator Mr. Noyes shared some inspiring thoughts in the closing remarks. He noted, "Remember the power of positivity." With a demonstration of "The Glass Half Full," he impressed upon all, "Perhaps you do not concern yourself with whether the glass is half full or half empty. Rather, challenge yourself to define what fills your glass."

With that, the Class of 2018 received a standing ovation, preceded outdoors, joined together in the celebratory cap toss, and enjoyed farewell festivities with lots of smiles, laughs, hugs, and warm partings.

Congratulations to the Glenholme Class of 2018 on their notable achievements. They are matriculating to competitive universities, colleges, and career opportunities across the nation including Adelphi University, Mercyhurst University, Mitchell College, New Jersey Institute of Technology, Pace University, and Schreiner University.

About The Glenholme School:
Devereux Advanced Behavioral Health — The Glenholme School, is an independent, coeducational, special needs boarding and day school for young people with high functioning autism spectrum disorders, ADHD, OCD, Tourette, depression, anxiety, and various learning differences. The program provides a treatment milieu designed to help students build competence socially and academically. The learning environment supports and enhances the ability for young people with special needs to succeed. Devereux Advanced Behavioral Health is a leading nonprofit behavioral health organization that supports many of the most vulnerable members of our communities. For more information about The Glenholme School and its program, visit http://www.theglenholmeschool.org/.

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