Soft-Tex International Deepens Partnership with Bazaarvoice to Enhance eCommerce Product Pages through Improved Customer Review Collection and Response Solutions

Soft-Tex International, a leading supplier of basic bedding and home comfort products, is pleased to announce a 2 year agreement with Bazaarvoice for solutions to collect customer reviews through product sampling and distribute this content to key retail partners.

This agreement will significantly enhance Soft-Tex's eCommerce product pages under its national brands like SensorGel, SensorPEDIC, BioPEDIC, SwissLux, and more through the addition of fresh, authentic review content from the Bazaarvoice TryIt Sampling community. In addition, Soft-Tex will now have the ability to respond directly to customer reviews on retail websites.

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"Soft-Tex is well-known for consistently bringing innovative new product to the marketplace, and now with Bazaarvoice's solutions, we will have a more streamlined process to better sample new product with our retail partners," said Taylor Jones Director of Digital Marketing & eCommerce. "We are also extremely excited to be able to directly respond to customer reviews as the manufacturer for our products." Read news here.

About Soft-Tex:
As one of America's premier sleep product manufacturers, Soft-Tex International's mission is to help consumers sleep comfortably and live better through innovative design. As the marketplace for sleep and home comfort products evolves, Soft-Tex meets the needs of omnichannel retailers by not only manufacturing products with leading-edge technologies, but also providing best-in-class physical and digital merchandising solutions.

About BazaarVoice:
Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice's solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than one billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalization with unmatched relevance.

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